Senior Program Manager - Marketplace (Hybrid)

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

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Egencia, an American Express Global Business Travel company is seeking a Senior Program Manager to join our Product & Engineering team. We are looking for someone who loves solving real-world business problems and dedicated to innovative thinking to ensure that we continue to be the technology leader in the corporate travel space. 

Egencia has become the world’s leading digital corporate travel platform because of our commitment to delivering a higher standard of corporate travel service and innovative technology. Our success is directly attributed to our customers' ability to move their businesses ahead, through their valued relationships with our company and more importantly, with our people. Led by an experienced, forward-thinking management team, Egencia has continued to expand its offering of intuitive online tools and comprehensive Travel Consultant services while maintaining its reputation for outstanding customer service globally.

What you’ll do:

• Own the delivery (from inception to go-to-market) of cross functional programs which span across Product & Engineering, Finance, GCO and B2B Excellence. 
• Identify the relevant stakeholders for each program and manage expectations.
• Collaborate with product & engineering partners to define the scope, work breakdown, activity sequencing & develop the plan for delivery.
• Manage cross team dependencies, risks, issues and validate planning assumptions as they come up.
• Provide stakeholders with regular status updates, written or verbal.
• Establish and execute regular governance routines and practices as needed to keep the program on track.
• Setup the program organization and establish roles and responsibilities to avoid duplicate efforts and clear communication paths
• Create project artifacts and archives.
• Where needed, act as the planning vanguard for teams under your remit, for 90 and 180 days planning cycles.

What We’re Looking For: 

• BS/MS degree in Computer Science or related technical field, or equivalent professional experience
• 5 years of Technical Program or Product Management experience in a professional technology organization, such as e-commerce

• OPTIONAL BUT HIGHLY VALUED: Travel Industry Knowledge.
• Excellent problem resolution skills; using data to validate an approach 
• Communicates concisely to different levels of the organization. 
• Works to provide clarity when given ambiguous scope.
• Consistently able to balance multiple tasks and projects simultaneously.
• Works with the organization to drive decision making. 

This is a hybrid role that requires you to be located in Illinois.

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Location

Illinois, United States

     

     

The US national annual base salary range for this position is from $85,000 to $170,000.  The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

     

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

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