Human Resources Director

 

The HR Director plays a critical leadership role in shaping and sustaining a high-performing, people-first culture. This individual serves as a trusted HR Business Partner to managers and employees across the organization while overseeing a small HR team. The HR Director is responsible for a full spectrum of human resources functions, overseeing a team that manages benefits and leave administration, onboarding and offboarding, and employee events, while personally driving employee relations and fostering company culture. This is a true generalist role - no two days look the same, and no task is beneath you. If you find yourself equally comfortable crafting a people strategy and tracking down a missing W-2, you'll fit right in. Success in this role requires exceptional judgment, a high degree of flexibility, and the ability to balance strategic thinking with hands-on execution in a dynamic environment.

 

RESPONSIBILITIES

HR Leadership & Team Management

• Lead, mentor, and develop a small HR team, fostering a collaborative and service-oriented department culture
• Set clear goals and priorities for the HR team, ensuring efficient delivery of HR services across the organization
• Model and promote Plymouth Rock's values and a culture of accountability and continuous improvement

 

HR Business Partner

• Partner with business unit leaders as a trusted HR advisor, working alongside managers to navigate performance management, employee relations, conflict resolution, and disciplinary matters together
• Build strong, trusted relationships with business unit leaders to understand their goals and proactively align HR support with business needs
• Analyze HR metrics and trends to identify opportunities and drive proactive solutions

 

Benefits & Leave Administration

• Provide oversight and direction for benefits and leave of absence programs, including FMLA, state leave, parental leave, ADA accommodations, and short- and long-term disability, ensuring compliance and consistency
• Guide and support the benefits function to ensure programs are administered accurately, consistently, and in compliance with applicable laws
• Serve as an escalation point for complex cases, providing guidance to ensure sound resolution

 

HR Operations

• Manage core HR operational processes, including onboarding, offboarding, employee records, and status changes, ensuring accuracy and efficiency
• Streamline HR workflows and processes, identifying opportunities to reduce manual work and improve turnaround times
• Serve as a point of contact for employees and managers on HR policies, procedures, and general operational questions
• Support payroll, benefits administration, and leave management processes to ensure timely and accurate execution
• Provide oversight and direction for employee events and engagement activities
• Serve as a go-to problem solver for the day to day HR issues that don't fit neatly into a process, jumping in wherever needed to keep things running smoothly

  

QUALIFICATIONS

• Bachelor's degree required; advanced degree preferred
• Minimum 10 years of progressive HR experience, with demonstrated growth in scope and responsibility
• Prior experience managing or leading an HR team required
• Proven HR Business Partner experience, including coaching leaders and managing complex employee relations matters
• Experience in the insurance or financial services industry preferred
• Strong knowledge of federal and state employment law and HR compliance requirements
• Demonstrated ability to exercise sound judgment and handle sensitive matters with discretion and confidentiality
• Ability to translate HR data and analytics (turnover, engagement, headcount, compensation trends) into actionable insights and recommendations for senior leadership
• High degree of flexibility and adaptability; comfortable shifting priorities in a fast-paced environment
• Excellent interpersonal, written, and verbal communication skills
• Proficiency with HRIS platforms and Microsoft Office Suite

 

SALARY RANGE

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