Human Resources Lead

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo. 

We’re looking for a Human Resources Lead to join our People Operations team to support the creation, delivery and effectiveness of HR processes across the employee lifecycle. You will provide an exceptional customer experience for all stakeholders from onboarding through offboarding as one of our key representatives for day-to-day HR inquiries. As a senior member of the People Operations team, you will use your domain expertise in California employment law and HR best practices to improve processes, recommend solutions and streamline workflows to ensure efficient and compliant operations.

You’ll report to the Director of People Operations and work onsite from our Santa Ana, California office.

What You’ll Do:

• Serve as the point of contact for employees and managers for all their HR-related needs, including but not limited to: onboarding, job/status changes, offboarding, workers compensation, workplace safety including COVID illness protocols
• Collaborate with partner teams across People to ensure fundamental HR services and day-to-day operations are smoothly delivered, including assigning inquiries to the appropriate functional teams
• Ensure ongoing compliance with federal, state, and local employment laws and regulations, and recommended best practices; regularly review policies and practices to maintain compliance
• Serve as a thoughtful teacher and coach to HR Operations Team
• Implement and maintain compliant and scalable HR policies
• Provide recommendations to automate and improve People Ops processes
• Execute HRIS tasks and transactions, ensuring changes flow appropriately throughout our systems to support data integrity and compliance
• Maintain and update employee policies and data, including but not limited to: employee records, I-9 verification documents, and benefits and leave data
• Partner with the People team and Legal stakeholders to conduct compliance audits and ensure federal, and state compliance of HR employment laws, updating policies and/or procedures as required
• Consult with our HR teams domestically and internationally to align local People Operations processes globally 
• Manage contingent worker agency engagements and tracking of existing contingent workers, including full-time conversion eligibility

Who You Are: 

• 5+ years of progressive HR experience in a high-growth setting; strong preference for experience working in production-based or startup companies
• Subject matter expertise in federal and California employment laws, either through certification or direct experience
• HRIS experience (Workday preferred)
• Excellent organization and administration skills with high attention to detail
• Strong customer service and stakeholder management experience
• Bachelor’s degree

Salary Range: The salary range for this position is $99,292 - $134,336. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Reasons To Join Us: 

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
• Vacation: All full-time employees are eligible for paid vacation 
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
• Employee Discounts: Employees receive discounts on select grading services for approved submissions 
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 

 

Collectors may use e-verify to validate your abili