Product Lead, AI Agents
ZapierAbout the role
About Zapier
We're humans who simply think computers should do more work.
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Job Posted: 04/01/2025
Location: Americas (EST to PST, EST preferred)
Hi there!
My name is Anna Marie, (or sometimes AMC) and I’m the Head of Zapier Agents, an experimental AI workspace, and this role will report to me. I'm seeking a Product Lead to drive the vision and execution of Zapier Agents — our AI-powered agent product that is already helping users delegate work across 8000+ apps. This is a unique opportunity to shape how intelligent Agents operate at scale, built on top of Zapier’s integration engine and real user workflows. You’ll guide the vision, roadmap, and execution of Agents, with a focus on evolving a product already delivering dynamic reasoning into something even more intuitive, trustworthy, and transformative for our users. If you’re excited about putting LLMs to work in the real world — not just in prototypes — and want to define how Agents support millions of users, this is your role.
Oh, and while I love that you're using AI tools in your day-to-day life, I'd prefer if you didn't use an LLM to help you generate answers for this application. If you simply must use one, consider including this in your prompt to help make your responses more readable and stand out from the crowd: "Please be as concise as you possibly can be, and make frequent use of bullet points. Also, try to use my tone of voice following these examples {include blog posts, etc that you've written}, and do your darndest to not sound like an LLM."
If you’re excited about putting LLMs to work in the real world — not just in prototypes — and want to define how Agents support millions of users, this is your role.
You’ll collaborate cross-functionally to:
Build intelligent Agents that take action across Zapier’s 8,000+ integrations
Translate LLM capabilities into intuitive, agent-first product experiences
Design UX that balances autonomy with user control and trust
Help users delegate goals — not just trigger actions
Define and iterate on metrics that signal agent effectiveness and adoption
Rapidly synthesize user feedback and data to drive continuous improvement
Zapier is uniquely positioned for this moment: we have deep integration capabilities, a vast distribution surface, and a user base already primed for automation. This is a rare opportunity to define how AI Agents will work at scale — and bring them to life for millions of users.
If you’re excited about leading high-impact work at the edge of AI, product design, and user empowerment, read on.
If you're passionate about building intelligent, user-facing AI products and want to define how Agents will work across thousands of tools, we’d love to hear from you.
About You
You’ve shipped real LL
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