Jobs and Careers

Director, Student Services

Salt Lake City, United Statesfull_timeVerifiedPosted 10 Mar 2026

💰 $85,000/yr($80,000/yr – $85,000/yr)

About the role

Details

Open Date 03/10/2026 Requisition Number PRN44480B Job Title Director, Student Services Working Title Director, TRIO Programs Career Progression Track G Track Level FLSA Code Executive Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday-Friday: 8:00am – 5:00pm
Occasional weekends

VP Area Academic Affairs Department 00785 - First Generation Programs Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range 80,000-85,000 Close Date 06/10/2026 Priority Review Date (Note - Posting may close at any time) 04/03/2026 Job Summary

The Office of Undergraduate Studies invites applications for the Director of TRIO Programs. From admission to graduation, the units of the Office of Undergraduate Studies at the University of Utah provide every student with an exceptional educational experience that empowers them to lead transformational lives wherever their educational and professional futures take them. Reporting to the Senior Associate Dean for Student Success and Transformative Experiences, the Director provides oversight and support for two federally funded TRIO Programs, Upward Bound (UB) and Student Support Services (SSS). The UB project serves 95 pre-college students, and the SSS project serves 225 college students annually. The Director supports student recruitment, manages professional staff, represents Undergraduate Studies on various task forces and committees, and performs other duties related to supporting those who identify as first-generation.

Director, TRIO Programs Job Summary
The Director will oversee the development, implementation, and evaluation of the University’s two federally funded TRIO Programs, Upward Bound (UB) and Student Support Services (SSS). All oversight is in accordance with the federal guidelines and regulations determined by the U. S. Department of Education. In collaboration with the Senior Associate Dean for Student Success and Transformative Experiences, the Director will develop, implement, and evaluate program processes and make recommendations to ensure grant goals and objectives are met. They will provide administrative oversight of grant budgets and ensure proper use of federal funds. The Director will hire, train, supervise, and evaluate project staff. Additionally, this individual will perform academic adviser duties and responsibilities related to tracking and developing
student performance data and completion of the Annual Performance Report (APR).

Responsibilities

Provide leadership and vision for the Upward Bound and Student Support Services programs.

Generate long and short-range strategies to ensure the delivery of high-quality services to effectively serve the needs of students.

Evaluate the Projects’ performance and address programming or students’ issues in a manner that is consistent with achieving the programs’ mission, goals and objectives.

Lead budget forecasting and strategic management for the academic year and summer. programming to ensure the fiscal integrity and controls of TRIO funds.

Lead data collection and APR reporting efforts for both programs.

Remain current on training best practices, relevant legislation, regulations, required and permissible program services, and allowable costs pertaining to the TRIO Projects.

Cultivate strong, collaborative, achievement-driven relationships with partnering schools, campus partners, and/or community entities to accomplish TRIO pre-college and college retention programs’ mission, goals, and objectives.

Serve as a liaison for all TRIO programs at school, community, college, and university functions, events, meetings, etc., to represent, advocate for, and promote all TRIO programs.

Hire, train, supervise, and evaluate project staff. Monitor and evaluate staff performance; establish work priorities, conduct performance reviews, and provide corrective action as needed.