Director, Product - Strategic Projects

Ready to further your career in the fast-paced, exciting world of cyber security?

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Director, Strategic Projects to be a part of making this happen.

About the Role

This role exists to lead strategic initiatives in the products group. This includes ongoing strategic initiatives such as orchestrating M & A activity to more ephemeral projects to drive process improvements and other cross-functional plans. This role does not own traditional customer-facing, revenue driving products, but will involve deep exposure to different product lines. The projects under this leader are both technical and commercial in nature, requiring expert-level proficiency working on highly detailed and complex projects. This is a high visibility position that will be expected to present to senior company leadership, build and lead cross-functional teams. Individuals in this role may participate in mentoring lower-level contributors and learn how to help grow others in their careers.

Responsibilities

• Conduct internal and external research: customer requirements, market requirement, competitive research, internal research and analysis to inform strategic direction and priorities for projects under their leadership.

• Define new products and services in partnership with product managers.

• Act as a project delivery champion: represent the business and value of the initiatives throughout the definition and delivery process, problem solve obstacles to delivery, build a sense of team and set the urgency/energy levels where appropriate, model and foster company values across delivery teams and ensure overall team and project success.  This will include working with product leaders, engineering leaders as well as project management.  

• Readily identify and resolves conflicts cross functionally to ensure alignment of priorities and delivery to leadership expectations.

• Contribute research projects, socialize learnings and contribute ideas in support of long-term product/service strategy decisions.

• Required to brief senior product executives on the state of their respective initiatives.  Will be present for major acquisition decision meetings and discussions with senior leadership.

• Work with peers in product management and engineering to regularly identify and implement ways to improve collaboration and operational aspects of product and service.

• This role will not have any direct reports.  This may change if the business need changes.

Who You Are

• Dedicated to managing and meeting the expectations and requirements of internal and external customers; seeks first-hand customer information and uses it to inform feature definition and development; brings a cohesive perspective of the customers to their work; establishes and maintains effective relationships with customers and gains their trust and respect.

• Knowledge and use of technical, market, and customer research methodologies.

• Exceptional written and oral communication skills for internal audiences of all levels and externally with partners and customers. They are a “trusted” voice of product.

• Technical aptitude capable to comprehend target customer IT infrastructure, company products and services at a system, data flow and API level, the ins and outs of development, design, agile framework, software development, and scrum approach.

• Contributor to the decomposition of strategic objectives into phased operational and tactical goals and measures.

• Proficient decision making and decision follow-through - including defining a problem, identifying different alternatives, selecting, and implementing the best alternative, and evaluating results to success criteria.

• Understands and suggests improvements to full-lifecycle product management. Is proficient with product definition, prioritization cross-functionally and through the SDLC process.

• Contributes to major departmental goals and objectives.

• Informally coaches lower-level employees.

• Highly detail oriented and able to manage a large number of tasks from multiple requestors simultaneously.

Minimum Qualifications

• 3-6 years in product management role

• Bachelor’s degree required (Computer Science or Business Administration preferred)

Preferred Qualificati