Chief of Staff, CPTO

Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the Role
The Chief of Staff to the CPTO will play a critical role in enabling and facilitating the strategic priorities and operational execution of the Product-Tech organization at Hinge. This role is designed to empower the CPTO by managing the day-to-day operational and communication complexities of a fast-paced, high-growth environment, allowing the CPTO to focus on setting the vision and driving strategic decisions. Acting as a trusted partner and enabler, the Chief of Staff will ensure that initiatives are executed efficiently, stakeholders are aligned, and Product-Tech organization operates smoothly.

Responsibilities:

• Support annual planning and OKRs setting processes, ensuring product-tech and organization’s goals are aligned and progress is visible.
• Facilitate the execution of strategic initiatives, ensuring alignment with Hinge’s mission and objectives.
• Partner with the CPTO and Operations to track, report, and communicate the strategic direction of the Product-Tech organization.
• Collaborate with product-tech leadership, operations and Talent Acquisition to craft and track a hiring plan that supports organizational strategy.
• Identify bottlenecks and challenges, proactively providing solutions to maintain organizational momentum.
• Drive cross-functional initiatives and operational priorities as directed by the CPTO.
• Draft CPTO’s internal and external communications, including Slack announcements, OKR updates, and presentation materials, ensuring clarity and alignment of messaging.
• Build and refine presentations for Product-Tech All-Hands, Monthly Business Reviews, and annual planning meetings.
• Handle sensitive and confidential information with discretion.
• Streamline decision-making processes and identify opportunities for process improvements.
• Plan and execute team meetings, including agenda creation, materials preparation, and action item follow-ups ensuring no items fall through the cracks.
• Oversee and improve systems for tracking and reporting strategic and cross-functional initiatives.
• Manage the annual Product-Tech budget, ensuring effective allocation of resources.
• Evaluate, implement, and maintain cost-effective tools in collaboration with Engineering, Data, and ML teams.
• Optimize the CPTO’s calendar to prioritize strategic initiatives and key meetings.
• With the support of CPTO’s Executive Assistant: Coordinate 1:1s, skip-level meetings, and cross-functional cadences, oversee logistics for on-site/off-site team gatherings and social events, handle travel, expenses, and coordination of external meetings for the CPTO.
• Champion Hinge’s culture and foster a collaborative, high-performing environment.
• Lead initiatives to improve organizational culture and employee engagement.
• Mentor and coach team members, supporting leadership skill development across the organization

What We're Looking For:

• Confidentiality: Demonstrated ability to handle sensitive and confidential information with discretion.
• Mindset: A "no task is too small" mindset—willingness to take on any responsibility, from high-level strategic planning to hands-on operational tasks, to unblock and move initiatives forward.
• Professionalism: High integrity and discretion, with the ability to maintain a productive and professional environment by avoiding rumor-spreading, non-productive discussions, and engagement in internal politics.
• Strategy: Proven experience in a Chief of Staff, strategy, or operational leadership role within a tech-driven organization.
• Planning: Strong organizational and prioritization skills, with a track record of driving initiatives to completion.
• Communication: Exceptional communication skills, with experience drafting and presenting materials for executive audiences.
• Collaboration: Proven ability to collaborate cross-functionally, driving influence and alignment with senior stakeholders.
• Culture: Deep understanding of and alignment with Hinge’s culture and mission.

As a member of our team, you’ll enjoy:
401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.