Lead Associate, Warehouse Operations (Nights)

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.

Location/Shift:

• Location: This is an on-site position (5 days a week) based out of Cardinal Health’s Saint Charles, MO distribution center supporting pharmaceutical supply chain operations.
• Shift Schedule: Sunday-Thursday nights from 6:00pm-2:30am (or until finish). Additional overtime required as needed.

Responsibilities

• Follows standard operating procedures to assess inventory levels, submit orders, and audit warehouse operations to facilitate successful operational activities within the warehouse.
• Directs workflows on the floor of the warehouse, including packing, unloading, shipping and management of delivery schedule.
• Analyzes internal data and reports on productivity and efficiency to help determine when and where the warehouse is performing better or worse than expected.
• Coordinates with Warehouse Supervisors to align on warehouse and inventory priorities, in alignment with operational objectives.
• Assists in inbound and outbound workload forecasting through historical and trend analysis to determine how labor should be utilized.
• Assists in inventory management, and helps with stocking and shipping, as necessary.
• May be required to occasionally wear steel-toed boots in the warehouse while performing certain job duties.
• May be responsible for working in cold temperatures throughout segments of the shift.
• Willingness to learn to operate material handling equipment and rotate into various areas of the warehouse.

Qualifications

• 4+ years of experience, preferred
• High School diploma, GED or equivalent, or equivalent work experience, preferred
• Ability to lift up to 50 pounds on a regular basis
• Ability to bend, reach, stoop, lift and stand for entire shift
• Good verbal and written communication skills
• Excellent interpersonal, organizational, and follow through skills
• Ability to work in a fast-paced environment and adaptable to operational needs
• Must be flexible to work overtime as needed
• Strong knowledge of Microsoft Outlook and Teams, preferred
• Previous experience with material handling equipment, such as RF scanners, pallet jacks, cherry/order pickers, reach trucks, forklifts, etc., preferred
• Proficiency in Spanish, preferred
• Proficiency in English is required, including being able to read and write in English to process documents

What is expected of you and others at this level

• Applies extensive knowledge and company policies to complete a wide range of assignments
• Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility
• Takes the lead in effectively applying new processes and skills in accomplishing assignments
• May provide technical guidance and training to others
• Maintains appropriate licenses, training and certifications
• Works on complex problems that require independent action and a high degree of initiative to resolve issues
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