External Corporate Communications Lead
HumanaAbout the role
Become a part of our caring community and help us put health first
Humana’s Corporate Communications team is seeking a highly skilled and experienced Communications Pro to join working remote anywhere nationwide. We are looking for someone with strong experience leading business and/or healthcare communications that possesses expertise in external and internal corporate communications, including reputational management, public affairs, media relations, writing, editing, storytelling, and more. If you are a dynamic communicator with a passion for healthcare, advocacy, a data-driven approach, and experience in addressing critical health related issues and topics, we invite you to apply.
Key Role Functions
Develop and execute comprehensive communication strategies for internal and external audiences
Collaborate with C-suite executives and their teams to create effective communication plans, campaigns and strategies aligned with business objectives
Write and edit various communication materials, such as speeches, presentations, talking points, factsheets, press releases, advisories, media pitches, and social media content
Manage multiple projects simultaneously, meeting deadlines and priorities
Provide strategic communications counsel for events, programs, and during challenging circumstances, including change and or issues/ crisis management
Develop creative communication approaches to engage target audiences
Research complex health related topics to simplify messaging and framing on key healthcare topics such as Medicare Advantage, Medicare/ Medicaid, Value-based care, AI, health equity, and more
Address critical healthcare topics with understanding and sensitivity, including public sentiment, trends, legal matters, and healthcare policy
Utilize a data-driven approach to communications, curating performance metrics, media monitoring, and KPIs
Collaborate with external PR agencies and generate original communication ideas
Conduct interviews with leaders, staff, business partners, and community members
Support investor relations communications as needed
To be successful in this role, you must have the ability to work independently and take initiative while collaborating with management and teams. Being adaptable and comfortable working in a fast-paced environment with tight deadlines is also a must.
Use your skills to make an impact
Required Qualifications
Bachelor's degree or higher in communications, journalism, public relations, or related field
8 or more years of experience in media (reporting/editing/on-air) and/or public relations
2 or more years of project leadership experience
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Strong editorial writing skills
Familiarity with new media platforms and tactics and their role in creating effective communication strategies
Excellent interpersonal skills and ability to work with diverse personalities
Preferred Qualifications
Background in health care communications
Additional Information
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
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