Marketing Business Operations, Program Manager - Global Marketing

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Marketing team is looking for a business operations wizard and a passionate go-getter. In this role, you will oversee critical internal processes, programs and planning activities for our Marketing team along with other strategic initiatives. Additionally, you will drive part of our internal communications by managing key comms vehicles like our intranet Marketing pages, Slack channel, Marketing All Hands, among others.

This role requires working regularly with tools, templates, and systems that support our planning, budgeting and business operations processes. This role is pivotal to the success of the organization, is collaborative in nature, and will continue to flex and grow as the organization matures. 

If you thrive in a fast-paced, high-growth environment with minimal supervision, have a proven track record as a strategic doer and organizer; you’re someone who can collaborate cross-functionally on tight deadlines and with limited resources, this role is for you! 

The ideal candidate has analytical skills, is an effective communicator, and is passionate about driving improvements.

Your Impact​​​​

• Drive business rhythm rigor

  • Provide planning support: quarterly business reviews, planning sessions, launch governance and other key marketing initiatives.

  • Run logistics for critical, recurrent marketing leadership meetings & reports: agenda definition, participants list confirmation, time/date schedule updates, presentation setup, meeting notes and action items, weekly reports, among other activities.

• Promote efficiency & remove friction through process optimization

  • Operational excellence and process improvement and interested in demonstrating your experience to help build a best in class business operations framework

  • Identify and structure systems to solve marketing program issues by working with stakeholders across the organization, managing communications, overseeing milestones and timelines, and leading cross-functional groups to synthesize feedback and deliver on objectives

  • Become a trusted subject matter expert on how internal systems work; Lead, prioritize and respond to requests from the marketing team

  • Architect, accelerate progress, and complete projects aligned to key marketing initiatives, including defining project scope and schedule, managing risks and issues, and holding teams accountable for their commitments

• Ensure compliance across the marketing organization

  • Timely oversee a variety of license and access requests across marketing

  • Management of our company e-store 

  • Amplification of company and marketing policies and requirements and hold teams accountable 

  • Partner with Finance, the People team and other key stakeholders to run recurrent internal programs like our marketing contingent workforce, our onboarding program, internship program and marketing recognition programs.

Qualifications

Your Experience

• Bachelor’s degree in business, communications or technical field required

• 8+ years (or equivalent) in marketing, business operations, or communications roles where you enjoy finding ways to improve the business and how we operate as a team

• Experience in both agile