Sales Specialist II - Commercial Accounts

Find a career that MOVES you! PODS revolutionized the moving and storage industry 25 years ago. Our innovative approach of providing portable storage containers makes moving more efficient, convenient, and less stressful. We’re not only pioneers of the industry, we’re the leader, too. Under the direction of PODS’ innovative leadership team, the company doubled in size in just two years, and we’re not looking back!  ​ 

Our people and service define our company, and we set goals for ourselves and each other to improve tomorrow over yesterday. We understand and appreciate the importance of being trustworthy, authentic, and welcoming as we provide our customers the best moving and storage experience. Join a team that offers you the chance to leave your mark, achieve your goals, and love what you do.

The Commercial Sales Specialist II is responsible for making and receiving telephone calls with the intent of promoting or selling company products and services as the technical sales representative for our commercial product line. The Specialist must possess extensive product knowledge and an understanding of technical specifications and processes that pertain to the specific commercial products. The Specialist is responsible for establishing and fostering relationships with existing and new customers to generate meaningful sales growth and profitability. This role serves as a local expert to answer all inquiries while referring more complex issues and lead opportunities to senior sales or support staff. Utilizes an in-depth knowledge of products and customer needs to generate sales and exceed client expectations while adhering to company policy and operational requirements.

This role is paid and hourly wage plus commissions on containers at delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·       Maintains high phone adherence to sell to and service commercial customers

·       Solve complex customer service issues

·       Participate in outbound sales programs

·       Cultivates and communicates lead opportunities for sales team that turn into long-term solution-oriented relationships and feed regional and national reps as necessary

·       In-depth knowledge with competitor strengths and weaknesses and ability to leverage this knowledge for company benefit in generating business.

·       Maintains relationships with franchisees and corporate operations staff that is customer and profit-focused

·       Utilize CRM to update and manage the customer account lifecycle.

·       May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS: Education & Experience Requirements

·       High School Diploma or equivalent.  Associate degree preferred

·       2-4 years’ experience working in a high volume sales call center or three years in a customer service related environment

·       Minimum 2 years’ experience working in a business to business environment preferred

·      Possess math skills sufficient to perform required duties

• Excellent communication skills