Project Manager 3, Retail Store Growth & Development

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Job Summary

The Project Manager of Retail Store Growth & Development plays a critical role in supporting the expansion, optimization, and performance tracking of the Xfinity retail store portfolio. This role combines retail project management, portfolio analytics, and store development coordination to support the successful execution of store openings and strategic growth initiatives.
The position partners closely with internal and external Project Managers, cross-functional subject matter experts, HQ and regional leadership, and Branded Partner stakeholders to drive disciplined execution, streamline processes, and provide visibility into portfolio performance. The role also leads Store Development reporting tools and supports serviceability workflows for both Branded Partner and Company-owned stores.

Job Description

Core Responsibilities

Retail Project Management & Store Development

• Manage end-to-end coordination of retail growth initiatives including new store openings, remodels, relocations, transfers, and closures
• Maintain and oversee the national Plan of Record (POR), ensuring all projects remain aligned to approved timelines, budgets, and quarterly delivery commitments
• Partner with Real Estate, Construction, Store Design, and Operations teams to monitor project timelines, risks, and milestone delivery
• Lead program tracking, milestone management, and risk mitigation to ensure consistent execution across regions and partners
• Facilitate cross-functional communication to ensure alignment on scope, schedule, budget, and readiness for store launch
• Track and report on store pipeline status, capital deployment, and project performance metrics
• Assist in identifying opportunities to improve speed-to-market, reduce costs, and enhance execution consistency
• Partner with Retail Sales leadership and Branded Partner operators to ensure smooth transition to store operations and provide post-opening support

Portfolio Analytics & Reporting

• Develop and manage Smartsheet-based dashboards, trackers, and reporting tools that provide visibility into project pipeline health and program performance
• Analyze store performance, pipeline progress, and portfolio trends to support strategic decision-making
• Translate data into actionable insights to support leadership decision-making and long-range retail planning
• Support forecasting, long-range planning inputs, and performance tracking against growth commitments
• Maintain POR master templates, reporting standards, and workflow automation to improve consistency and transparency
• Ensure data integrity and governance across retail development reporting tools

Program Operations & Continuous Improvement

• Identify opportunities to improve speed-to-market, reduce project costs, and enhance execution processes
• Support development of program playbooks, standard operating procedures, and training materials
• Contribute to strategic initiatives, executive presentations, and retail evolution programs
• Provide support on special projects, research efforts, and process improvement initiatives across the Store Development organization

Tools, Process & Program Management

• Build and maintain project plans, trackers, and workflow tools using Smartsheet, Excel, and related platforms
• Standardize reporting templates and improve visibility into project health and portfolio performance
• Support implementation and continuous improvement of retail development processes and systems
• Coordinate with external vendors, brokers, and partners to ensure timely data flow andmilestone updates
• Manage serviceability workflows for Branded Partner and Company-owned stores, partnering with Technical Operations and regional teams to ensure timely plant buildouts
• Work with Business Services and engineering stakeholders to analyze serviceability requirements and support project feasibility

Qualifications

Required

• Bachelor