Scheduler-Surgery Coordinator, First - University Hospital

Overview

Performs clerical duties on the unit under the direction of the Charge Nurse & Unit Management Personnel. Applies proper and professional communication skills between personnel within the department and other departments in relationship to patient care. Presents a personable and professional attitude to physicians, patients, families, visitors, and co-workers in person and over the phone.

Responsibilities

• Demonstrates accurate and timely computer skills.• Writes legibly and transcribes communication accurately.• Presents a pleasant, courteous, effective manner with telephone conversations and interactions with others.• Schedules all future surgeries for their unit.• Schedule Off Site cases for Anesthesia. • Collect all the case specific instructions form the case information request form• Collect basic patient demographic information (e.g. name, address, city, state, zip code, and telephone number) and verifies information is correct in Cerner.• Initiate correct patient encounter numbers.• Understands conflict scheduling and takes the necessary steps to avoid errors.• Confirm next day schedule with each office for accuracy, changes, cancellations, and additions.• Ensure the physician has privileges prior to scheduling the procedure.• Collect case specific information (e.g. chief complaint, type of service, date of appointment, name of ordering/ referring physician).• Maintains knowledge of fellows’ and physicians’ schedules, special needs and uses information to avoid scheduling conflicts.• Notate special equipment and requests in the comments field to print on the schedule.• Notify PAT of any time changes for the next day surgeries. • Working with PAT to schedule appointments. • Collects required unit data.• Distributes un-dictated op notes lists• Make out pre-ops on inpatients and records everything in Pre-op book and print labels• Posting the final daily surgery schedule every day 5:00 to 5:30pm. • Keeps work area clean and organized• Orients new personnel in the scheduling office as needed.• Performs other duties as assigned by Charge RN or Management.

Qualifications

Education & Training

High school graduate or GED required.

Medical terminology preferred.

 

Experience

Previous clerical /computer experience, Surgery Scheduling experience and medical terminology.

Experience with Cerner software systems preferred.