Director Product Management - Health

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

As a Director Product Management at Publicis Sapient, you act as your clients’ trusted advisor in leading the overall vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients within the Health Vertical undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.  

Your Impact:

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Gain deep insight into client’s problems and become a trusted thought partner and advisor to senior client executives and ensure high levels of client satisfaction
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools 
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain paints, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C – level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks  
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage 
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Work with Publicis Sapient regional leadership and capability leaders to drive organic growth through trust and value-led relationships with the key client stakeholders responsible for digital transformation
• Participate in sales pursuits and business development and contribute toward business growth in the region through prospect cultivation, account plan development and value demonstration activities
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

Qualifications

Background:

• Significant industry knowledge and thought leader-level abilities with, and/or a proven record of success directing efforts in the healthcare vertical, either in professional consulting services or corporate roles, helping companies define and evaluate product strategies and portfolios, reflecting market, competitive and other external drivers.
• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Proven ability to prioritiz