Facilities Manager
Balsam BrandsAbout the role
Job Description
As Balsam Brands Bay Area-based Facilities Manager, you will be responsible for shaping the team member experience in our physical locations. You will oversee our Redwood City, Burlingame, and Boise facilities to ensure our workspaces are an environment that supports our team’s productivity. Balsam Brands’ workforce contains hybrid and remote team members in our Redwood City, Boise, Dublin, and Canadian office locations, and our Burlingame warehouse.
This position reports to the Director of People Initiatives. This is a full-time, in-office position located in Redwood City, CA, which will require you to work five days in-office.
What you’ll do:
- Oversee management of all company facilities, including Redwood City and Boise offices, Burlingame Warehouse, and Redwood City 4 plex
- Maintain our Redwood City 4 plex, including scheduling cleanings and landscape teams, ordering supplies, ensuring linens are managed, and ensuring trash is taken out and put back
- Ensure our workspaces meet the highest standards and keep up with the latest workplace trends (ex. New technology and ways of working in a hybrid environment)
- Oversee building projects, maintenance, and repair of all systems, assets, and site improvements, including building, parking areas, HVAC, mechanical, electrical, plumbing, utilities, and infrastructure systems
- Regularly visit sites to evaluate conditions and identify potential repairs and facility maintenance projects
- Suggest changes and upgrades for facilities as needed
- Manage budgets for facilities in partnership with the People and Finance teams
- Manage facility vendor and partner relationships including property managers, building owners, and security systems vendors
- Work with the People Initiatives Director to keep track of facilities costs and ensure spend is within budget
- Work with IT support vendor to manage IT processes, facility technical upgrades, and asset procurement
- Review and negotiate contracts with landlords and other vendors as needed
- Travel to the Boise office up to 6 times per year or as needed to support facilities and build relationships with the building owner and property management
- Maintain day-to-day operations of facilities, such as delegating or completing maintenance orders
- Create reports on maintenance, repairs, safety, and other occurrences for supervisors and other relevant staff
- Prepare facilities for changing weather conditions
- Schedule routine inspections and emergency repairs with outside vendors
- Coordinate with the Warehouse Manager, and Merchandising, Retail, and Media teams in Burlingame to understand space needs in that facility
- Flexibility and availability to work outside traditional business hours to meet vendors, respond to emergencies, or other reasons
- Regularly lift and/or move items up to ten pounds. Frequently lift and/or move items up to fifty pounds
What you bring to the table:
- 7+ years of overall office administration role or related work experience
- Resourcefulness and adaptability:
- You are game for a dynamically changing and sometimes ambiguous environment
- You embrace evolving priorities and shift gears easily and often
- You work efficiently with minimal guidance
- Forward-looking thinker: You actively seek opportunities and propose solutions. You have a passion for optimization and process improvement
- Highest level of discretion and confidentiality to handle sensitive information
- Strong communication (verbal, written). Exceptional ability to interface with all levels of the team and a range of external partners
- Experience with MS Office Suite including Word, Excel, Outlook required
- Bachelor’s degree preferred
Notes: This is a full-time, permanent position with benefits. Please submit a cover letter and resume.
About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines - and most recently, Windsor, Canada!
The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.