Facilities Coordinator

Job title: Facilities Coordinator   

Salary: up to £33,000 + TfL Benefits  
Grade: Band 1 

Contract type: TfL     

Reference: 3373 

 

Number of roles: 1 x Permanent Contract details: 4 days onsite various locations, 1 day from home Location: Various London Offices Application closing date: Friday 6th Feburary 2026   

 

Overview of project/role 

This role provides a central point of coordination for all facilitiesrelated matters, ensuring TfL customers receive timely, effective support to maintain safe, compliant, and wellfunctioning work environments. As a Facilities Coordinator, you will play a key part in enabling teams to continue delivering TfL’s core business by managing daytoday FM requests, liaising with suppliers and contractors, and ensuring issues are resolved efficiently and professionally. 

 

Key Accountabilities  

• Provide facilities management services to TfL’s Head Office portfolio within the location(s) allocated. 

• Act as key point of contact of all customers within the allocated portfolio of responsibility, seeking to deliver a high level of customer service. 

• Oversee the smooth operation of all requests generated by the Facilities Service Centre, ensuring they are actioned appropriately and closed out in a timely fashion. 

• Act as a point of contact for all 3rd party supplies both term and project 

• Co-ordinate all on site activities  

• Provide and deliver inductions to new starters and supporting documentation where required. 

• Provide specialist support in the event of an onsite emergency 

• Collate and provide information in a timely fashion to permit the reporting of incidents and other occurrences to other member of the Facilities Operations team. 

• Ensure building checks are carried out in line with the Safety Management System 

• Attend regular Health & Safety and Building Tenants’ meetings. 

• Carry out building inspections as required under the Facilities Operations Performance management system 

• Act as a deputy in the absence of the Building Support manager/Building Manager as appropriate. 

• Act as cover on an alternative portfolio in the event of unplanned absence or a high volume of activity. 

• All reasonable tasks as requested which relate to the 

• smooth efficient operation of the facilities regime within the portfolio of responsibility. 

 

Skills: 

 

• Time & task management skills. 

• Customer service skills. 

• IT literate. 

• Good communication skills. 

• Able to work under pressure & respond well to a challenge. 

• Problem solver. 

 

Knowledge: 

 

• IOSH desirable but not essential 

• A strong understanding of facilities management processes 

• Practical knowledge of health and safety regulations and building services