Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Primary Responsibilities:

• Relationship Management
  • Maintain client satisfaction with the delivery of all facility and property management services and support programs to increase customer satisfaction
  • Assisting employees with facility related and building requests

• Compliance
  • Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
  • Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
  • Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
  • Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards

• Team Management
  • Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations

• Administrative Function
  • Support work order management for in house staff and vendors as necessary
  • Support invoice management and accounts payable
  • Support facility soft services as needed and directed such as: meeting preparation, conference room reservations, food services, parking, vending and badging
  • Any and all other duties as assigned

Qualifications:

• Education/Training
  • Bachelor's degree or equivalent work experience and education

• Years of relevant experience
  • Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant

• Skills and Knowledge
  • Excellent customer, computer, managerial, verbal and written communication skills
  • Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
  • Basic knowledge of building systems (mechanical and electrical systems)
  • Knowledge of Corrigo and Yardi preferred

• Certifications/licenses
  • N/A

• Physical work requirements and work conditions
  • N/A

• Other
  • Candidate must possess and maintain a valid state driver’s license

Location:

On-site –Houston, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.