Facilities Associate

ABOUT TOPGOLF 

Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. 

WHAT WE’RE SEEKING 

Are you someone who likes to figure out how things work, fix what’s broken, and take pride in keeping a complex venue running smoothly? Do you bring a hands-on approach, a willingness to learn, and the kind of reliability that a maintenance team can count on? Can you troubleshoot a repair issue, respond to a maintenance call, and manage your supplies and tools — all in the same shift? 

We’re looking for a Facilities Associate who wants to build real maintenance skills in a dynamic, high-energy environment. No experience is required — we will train you. You’ll keep the venue, grounds, technology, and game systems in top shape while also engaging with guests and supporting a team that takes the guest experience seriously. If you’re motivated, mechanically curious, and ready to grow, this is your role. 

THE ROLE  

The Facilities Associate (Maintenance Technician I) is responsible for the maintenance, repair, and upkeep of Topgolf’s venue, grounds, equipment, and systems. You’ll complete maintenance tasks, troubleshoot issues, respond to maintenance calls, and help keep every part of the venue operating at its best — all while upholding safety standards and engaging with guests and teammates in a way that reflects Topgolf’s values. 

This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work during peak periods, special events, and high-volume seasons. 

WHAT YOU WILL DO 

Maintain and Repair the Venue 

• Complete all maintenance and repair tasks as directed by the Facilities management team, across all areas of the venue 

• Troubleshoot and resolve issues with equipment, systems, and infrastructure throughout the venue and grounds 

• Monitor the operation and proper use of all equipment and systems to identify issues before they become problems 

• Monitor the use and inventory of spare parts, maintenance supplies, and equipment and flag shortages proactively 

Respond and Communicate 

• Answer and respond to maintenance calls for assistance promptly and with a sense of urgency 

• Communicate accurately and effectively with guests and team members about maintenance status, safety concerns, and repairs in progress 

• Report all significant issues, safety hazards, and unresolved deficiencies to the Facilities Manager immediately 

• Adhere to all safety, health, and environmental policies and procedures at all times 

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