Facilities Assistant Manager

The Firefall Ranch Assistant Facilities Manager assists the Facilities Manager oversee the Ranch Facilities and Maintenance Department to ensure the property functions well, is maintained, and provides an exceptional guest experience.  The Assistant Facilities Manager is responsible to fix and maintain mechanical equipment, buildings, and machines. Tasks include plumbing work, painting, flooring repair and upkeep, electrical repairs, and heating and air conditioning system maintenance. The role is responsible for the implementation of strategies and maintaining the Ranch’s property, equipment, and grounds. The Assistant Facilities Manager works in collaboration with all departments on projects and special assignments. To thrive in this role you should have previous experience in maintenance, be highly skilled with various hand and power tools, and be able to read blueprints and repair manuals. There are interactions with a cross-section of internal (Sales, Events Management, Event Operations, Food & Beverage Team Members, and Lodging) and external (customers, suppliers, and service providers) stakeholders.  The Assistant Facilities Manager role, with its broad scope and mission-critical responsibilities, is a key leadership position at our Ranch.

Essential Functions/Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Our ideal Assistant Facilities Manager is creative, experienced, mature, self motivated and excited to develop a friendly and professional staff environment and embraces working hands on at a high Facilities level in a rustic environment.

Key Personality Traits

• High integrity and creativity
• Guest service oriented and staff-focused
• Self-motivated (takes initiative) with high standards
• Mature, personable leader with a relaxed nature
• Execution oriented; enjoys hands-on implementation
• Leading a healthy, drug-free lifestyle
• Dynamic, fun, and likes the outdoors
• Flexible with a “whatever it takes” attitude
• Patience, patience, patience

Competencies/Required Skills and Abilities 

• Extensive prior facilities management training & experience (ideally in hospitality)
• Valid driver’s License required
• Ability or willingness to learn to drive plow truck, golf cart, and other equipment
• Certified Pool Operator Certification required or willing to obtain certification  provided by the Ranch’s
• Expertise in creating and managing structured systems/processes 
• Strong basic knowledge & skills in all hospitality-related maintenance areas, including, general construction, electrical, plumbing, painting, vehicle maintenance, winter maintenance, etc.
• Exceptionally strong trouble-shooting skills and general mechanical acumen
• Interest in an active, fast-paced role with a balance of management responsibilities and daily physical hands-on work in the field
• Excellent communication and management skills
• Experience working in a remote setting
• Create a warm family atmosphere for staff while maintaining high standards
• Strong interest in training/coaching and in supporting our youth mission
• Disciplined regarding planning and managing schedules and meal/rest breaks  
• Hospitality or related experience
• Independent thinker with great initiative, but comfortable working within a defined framework

Culture

• Create a fun, friendly culture and a high service standard
• Build an energized, well trained, technique driven team 
• Have warm and friendly guest interaction 

Staff

• Schedule, train and manage facilities staff
• Coordinate daily with department managers and staff
• Communicate effectively and maintain a close working relationship with the General Manager as well as Ranch leadership teams
• Actively support our youth employment and development program

Operations

• Establishing ongoing preventative maintenance routines and processes
• Developing facilities vendor relationships and managing facilities vendors
• Maintaining Ranch infrastructure
• Maintaining cabin and other building interiors
• Maintaining and enhancing Ranch landscaping
• Supporting event setup & breakdown
• Managing seasonal property clean-up