IT Senior Application Analyst – HRIS

TITLE:

IT Senior Application Analyst – HRIS

Title: IT Senior Application Analyst – HRIS

Reports To: Senior Business Applications Manager

Location: Richmond, VA

Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat opioid use disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has a pipeline of product candidates designed to expand on its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs approximately 500 individuals globally. Visit www.indivior.com to learn more. Connect with Indivior on LinkedIn by visiting www.linkedin.com/company/Indivior. 

POSITION SUMMARY:

The IT Senior Application Analyst is a subject matter expert covering Human Resources business functions and is responsible for supporting the design, build and run phases for applications.

This role partners with HR and Business teams and within IT to assess, prioritize and support continuous improvement initiatives.  The role holder will oversee the day-to-day service delivery (including incident management) for Workday, and manage the application support vendor, ensuring critical issues are escalated appropriately and operations are in line with Indivior SOP’s and policies.

ESSENTIAL FUNCTIONS:

The responsibilities of this role include, but are not limited to, the following:

• Contribute to IT and Business Applications roadmap
• Participate as key resource in system enhancements and projects
• Deliver effective business support and facilitate with vendors for issues and enhancements.
• Build and maintain strong relationships with internal and external stakeholders, to manage expectations on performance, requirements, and delivery

Application Support and Administration:

• Oversight of the team managing the incidents and requests for Workday
• Support the system operation as required by the business and in line with Indivior Policies and SOP’s.
• Complete regular IT administration activities, covering
  • HR support, including updating materials for new business processes
  • Support the Payroll processes across Workday and ADP solutions
  • Execution of IT and Sarbanes Oxley controls
  • Review of incident metrics with line manager and support teams
  • Build out and maintain the Workday intranet page, ensuring this has engaging and intuitive content.
  • Support release management processes for Workday and associated applications

Application Management:

• Provide Subject Matter IT application knowledge for design, build and run for HR Applications
• Act as primary contact point for the outsourced vendor team to deliver services within service level agreements for IT, and in line with Indivior policies and SOP’s

• Work with business and IT teams to enable effective delivery of key initiatives

Procedures and Controls

• Continue to mature IT related documentation.
• Review and approve IT governance and procedure documents.

Stakeholder Management/Partnership:

• Meet regularly with HR to take feedback and use this information to input into improvement opportunities for systems and processes
• Empower HR and business users