Face Painter

Description

Division/Department: Facilities & Attractions     

Job Title: Face Painter

Reports To: Facilities & Attractions Supervisor

Type of position: Non-Exempt / Hourly 

Employee Classification: Seasonal

Location: Tucson, AZ

Compensation: $14.35/hr. - $16.00/hr.

Job Summary:

The Face Painter at Old Tucson Entertainment is more than an artist; they are an ambassador of fun, a salesperson, and a key player in creating memorable experiences for our guests. This role will design and paint creative face art for guests, manage cash and POS transactions efficiently, and provide top-tier customer service. The Face Painter will actively interact with guests to promote face painting services, upselling designs, and ensuring a smooth, enjoyable experience. The ideal candidate will be enthusiastic about blending creativity with customer service in an exciting outdoor environment, where guests can take home a painted memory and a smile.

Essential Duties and Responsibilities:

• Engage with guests to promote and encourage face painting services, using a friendly and inviting approach.
• Utilize POS systems to accurately process transactions, including cash and card payments.
• Offer upselling opportunities for premium designs and packages when applicable.
• Maintain knowledge of pricing, promotions, and packages to effectively communicate options to guests.
• Create unique, appealing face paint designs based on guest preferences.
• Provide artistic and quality face painting services while maintaining cleanliness and professionalism.
• Keep painting stations and tools organized, sanitized, and well-stocked.
• Greet each guest warmly and ensure a positive, fun-filled experience.
• Address and resolve guest inquiries and concerns with professionalism and enthusiasm.
• Provide friendly service, ensuring all guests feel valued and leave with a memorable experience.
• Maintain a clean and hygienic painting station, following health and safety protocols for skin contact.
• Monitor and report any unsafe conditions or situations to the Manager promptly.
• Ensure materials and paints used are safe, hypoallergenic, and suitable for children and adults alike.
• Assist in promotional activities as needed, creating excitement around the face painting station.
• Maintain regular communication with team members to ensure smooth operations and service flow.

Education, Skills, and Work Experience Requirements:

• Must be 18 years of age or older.
• High school diploma or GED Certificate.
• Prior sales or POS transaction experience.
• Proven experience in customer service with a focus on positive guest interactions.
• Basic artistic skills with an interest in face painting and creative expression.
• Excellent communication skills with the ability to engage guests of all ages.
• Strong attention to detail and a commitment to cleanliness and safety.

Work Environment:

• Ability to walk on gravel and uneven surfaces.
• Ability to work outdoors for extended periods in various weather conditions.
• Must be able to stand, bend, and lift up to 25 lbs.
• Availability to work irregular hours, including nights, weekends, and holidays, (required)