Corporate Vice President, Continuous Improvement Sr. Sustainability Leader
New York Life Insurance CoAbout the role
Location Designation: Fully Remote
When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
Corporate Vice President, Continuous Improvement Sr. Sustainability Leader
Sr. Sustainability Leaders (SSLs) help to evolve and mature the Continuous Improvement (CI) system in partnership with the business across New York Life to drive improvements in employee engagement, customer satisfaction, productivity, quality, sustained change and innovation. To achieve this, the SSL will lead a matrixed team of Sustainability Leaders, who will work with the business to identify opportunities to assess the health of the CI system, improve how we work, evolve the tools and capabilities, and coach teams to use them. SSLs will support one or two business lines, depending on the size, to gain deep understanding of the business and how CI drives improvements within the business.
You will have the opportunity to build leadership skills, shape the organization and its processes, and advance your career at New York Life. You will also benefit from exposure to senior leaders within the organization, including at the C-level, build deep relationships in the business units you support, and have the opportunity to hone written and oral communication skills. Most importantly, you will play a critical role in shaping the future of New York Life and improving our performance.
Responsibilities
- CI Management System support:
- Deepen the adoption of CI principles, systems, and tools through coaching
- Ensure teams in the business area have the necessary training and skills, as well as reinforcing behaviors with business leaders.
- Lead a team of Sustainability Leaders on their day-to-day support of business teams as well as execution of improvement plans.
- Support Business Sustainability Leaders in developing systems to connecting strategy, objectives, goals and metrics to problem solving across the business.
- Work closely with deployment teams to transition support of CI coaching in the business as they complete their deployment and move into sustainability.
- Assessment
- Measure the CI maturity the business units you support.
- Create output and facilitate improvement plan in conjunction with business leaders and Sustainability leaders.
- Skill building:
- Coach department leaders, managers, team leads, and Sustainability Leaders on the CI management system.
- Impact achievement and reporting:
- Influence aspiration setting to continually raise
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