Employee Benefits Associate Account Manager

About Acrisure

Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4 billion in revenue since 2013 and deploys the best of Human and High Tech at scale to reimagine financial service product distribution. Acrisure employs over 17,000 employees across thirteen countries. 

Led by co-founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by High Tech.

Job Summary:

The Associate Account Manager is primarily responsible for retaining and growing an assigned book of business within the Employee Benefit space through exceptional service, meaningful client engagement and providing proactive solutions.  In addition, the Associate Account Manager will accurately update employer benefit plan transactions, daily service transactions, rating and related activities in an Agency Management System in a timely manner.  

Responsibilities:

• Pro-actively manage an assigned book of business

• Provide accurate, timely and professional service to assigned customers

• Retain assigned customers and grow relationships where appropriate by providing solutions and leveraging internal and external data to support and educate the customer

• Complete necessary workflows and activities in Agency Management System and other applicable software

• Responsible for maintaining accurate data for assigned customers activity in the Agency Management System

• Prepare employee communications for renewals and enrollment period

• Be a student of the business by growing group insurance knowledge through company provided online learning tools as well as industry content and publications

• Develop and maintain carrier relationships and share knowledge with peers and leadership

Requirements:

• Proficient group employee benefit knowledge

• Effective communication skills as well as strong organizational skills and demonstrated attention to details

• Able to work independently and within a team environment

• Embraces customer success and demonstrates a “can do attitude”

• Proficient in MS Office applications and experience with AMS or related software

• Can manage multi customer related activities simultaneously

Education/Experience:

• Minimum 2-year group benefits experience

• Demonstrated success managing assigned customer block

• L&H License is required.

• College/University degree preferred.

Benefits & Perks:

• Competitive Compensation

• Industry Leading Healthcare

• Savings and Investments

• Charitable Giving Programs

• Offering hybrid work option           

• Opportunities for Growth

• Educational Resources

• Generous time away

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.