Sr. Director of Bay Area Programs

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

Community Living Services (CLS) is an innovative and revolutionary healthcare model that allows seniors and adults with disabilities to live at home longer by transitioning them out of nursing homes and back into the community by partnering with health plans and Medi-Cal. This inventive, nationally recognized model is one of the most promising for seniors and adults with disabilities to date, transforming their lives by providing them with a higher quality and more independent life and saving millions of dollars for healthcare systems. CLS is IOA’s fastest growing division, expanding throughout California. Its employees are dedicated and forward-thinking professionals with a passion for building seniors a better world.

CLS is seeking a highly skilled and experienced Senior Director of the San Francisco Programs. The primary responsibility of this critical position is leadership and support for the Community Living Fund, Multipurpose Senior Services Program, IOA Case Management, and the collection of IOA Community Programs. Additionally, the Senior Director will lead the expansion of future care management program implementation. The Senior Director will supervise Managers, Clinical and Administrative Staff. Other key duties and responsibilities may include, but are not limited to:

• Provide supervision, coaching, and mentoring to the San Francisco program leaders
• In collaboration with VP of Community Living Services, develop program budgets and budget modifications for IOA, DAS, health plans, and Department of Health Care Services. Monitor monthly expenditures to ensure compliance with program budgets
• Drive cross team process improvements and best practices that enhance the client and employee experiences across programs
• Provide corporate visibility and share corporate communications with programs
• Work collaboratively with the VP of Central Ops and the Division Business Manager to identify quality/financial performance targets, develop and implement action plans
• Sets strategy and vision for the San Francisco programs related to employee engagement, client satisfaction, staff professional development, quality improvement, and budget performance
• Conducts regular leader meetings
• Develop and control operating budgets in partnership with the Program leaders and Finance
• Builds and maintains relationships with key funders and community partners
• Working with VP of Central Ops, establishing best practices for business and clinical services for implementation throughout organization
• Looks for opportunities to implement best practices as identified by corporate throughout the organization
• Communicates clearly, concisely, collaboratively, and non-defensively with colleagues, direct reports, corporate staff, and corporate management
• Responsible for expanding personal knowledge, skills and attitudes specific to program services
• Responsible for expanding personal knowledge related to political initiatives and their impact on IOA service lines and programs
• Responsible for remaining current with changes in statewide community-based and long term services for high-risk, low-income individuals, Medi-Cal and Medicare regulations and procedures that will impact the practice and direction of the program and staff
• Ensures that centers operate in compliance with all State and Federal regulations
• In collaboration with VP of Strategic Partnerships, provide support for new business opportunities
• In collaboration with Facilities and Technology team, lead the development and implementation of new space and facilities plans for programs
• Developing and implementing new care management services in collaboration with the City and County of San Francisco, Medi-Cal Managed Care health plans, and the CLS implementation team
• All other related duties as assigned

REQUIRED QUALIFICATIONS

• Master’s degree or higher in Administration, Public Health, Social Work, Nursing, Psychology, Counseling, Rehabilitation, Gerontology or Sociology from an accredited college or university
• Minimum 5 years supervisory experience in a medical or community-based setting
• Minimum 7 years experience as a Registered Nurse, Psy