Director, Business Insights

Director, Business Insights

Please note that we do not offer visa sponsorship for this position.

Company Summary

Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.

Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.

We invite you to explore what we have to offer and to join our cause.

Role Summary

We are seeking a visionary and strategic leader to head our analytics function, responsible for transforming data into actionable insights that drive business performance across life & annuity operations. This role will lead the development and execution of a comprehensive analytics strategy that enhances decision-making, mitigates risk, improves operational efficiency, and strengthens our competitive position.

The ideal candidate will act as a key liaison between analytics and business stakeholders, ensuring team efforts are aligned with organizational goals. They will champion a data-driven culture by crafting compelling data narratives and advancing data literacy across life & annuity operations.

With a strong strategic lens, this role will identify critical business drivers, forecast emerging trends, and support high-impact decisions through advanced modeling and scenario planning. The successful candidate will collaborate cross-functionally to enhance our data infrastructure and governance, while leading, mentoring, and growing a high-performing analytics team. This is a unique opportunity to make a significant impact at both a strategic and operational level.

Essential Duties and Responsibilities

• Analytics Strategy: Lead and execute an analytics strategy that defines how life & annuity operations will use data and analytics to drive decision-making, improve efficiency, reduce risk, enhance customer experience, and gain competitive advantage. Successful execution of the strategy will be measured not by the number of reports and dashboards created but by the extent to which leaders are able to see through new eyes in terms of how they manage the business and drive improved business performance within life & annuity operations.
• Strategic Influence: Identify performance drivers, anticipate trends, identify risks and guide life & annuity operations by delivering complex models/solutions that support scenario planning and allow for an objective assessment of strategic decisions. Serve as a thought partner for business leaders providing advice and counsel on managing by the metrics.
• Stakeholder Engagement: Develop a deep understanding of business needs in close collaboration with senior business leaders. Leverage prior experience acting as a player coach to seed new ideas. Focus team efforts on finding creative solutions to complex problems such as capacity planning. Spearhead the creation of advanced reports and user-friendly analytics solutions that guide decision making.
• Data Driven Culture: Empower stakeholders to take specific action by crafting compelling data narratives that unveil hidden truths. Develop a strategy to teach and promote data literacy across life & annuity operations.
• Capability Building: Collaborate with data engineering and data governance to drive continuous improvement focused on enhancing data continuity, accuracy, and value. Support enterprise efforts to democratize Gen AI by identifying and executing on approved use cases relevant to life & annuity operations.
• Team Leadership & Development: Elevate the analytical capabilities of the team through coaching, mentoring, and demonstrating more advanced analytical solutions. Develop associates into player coaches who can guide leadership in managing by the metrics.

 

Minimum Qualifications

• Bachelor’s degree in Data Science, Statistics, Actuarial Science, Mathematics, Computer Science, Economics, or a related quantitative field
• 8+ years of experience in data analytics, actuarial analysis, or business intelligence, with at least 4 years in the life insurance or broader financial services industry
• Deep understanding of life & annuity products, underwriting, claims, risk management, and customer lifecycle dy