Office Manager (on-site)

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

We're looking for an Office Manager who thrives on promoting a vibrant workplace culture and excels in communication. In this role, you'll play a key part in ensuring our Madrid office's smooth operation and ensuring it is a hub of productivity and positivity.

As an Office Manager, you will have a wide range of tasks, such as coordinating Health & Safety, ensuring adherence to security protocols, and maintaining the operational continuity of our Madrid Hub. This on-site role supports the team, manages resources, and facilitates stakeholder interactions, which are pivotal for our office's success and in shaping our internal dialogue.

As a member of the People & Talent organization, you will collaborate with and support various departments, offering you a rich opportunity to expand your skills across multiple domains while serving as a pivotal point of contact for our valued employees. Reporting to the Global Workplace Manager, the Employee will partner with cross-functional teams to support strategic communication, project management, and other operational needs.

Workplace duties:

• Manage and support the lifecycle of our office/s.
• Oversee the office's operations from start to finish. Ensure proficient use of space and compliance with regulations. 
• Maintain inventory and supply management, upkeep the office condition, supervise insurance for property and accidents, manage mail and deliveries, and direct the reception area.
• Assist in anticipating, planning, and locally supporting the Workplace Team on office refurbishment works.
• As a workplace ambassador: Facilitate interactions with employees, partners, and stakeholders and welcome visitors, customers, and suppliers.
• Organize and lead office events that inspire and excite the staff. These events must honor various cultures and align with the company's worldwide events. We aim to include everyone and ensure our office events feel the same globally.
• Manage the corporate mobile phone fleet.
• Advocate for and implement sustainable practices and eco-compliance projects, reinforcing the organization's commitment to ESG.
• Coordinate and manage Nexthink’s Global Health & Safety program at the office.
• Manage all Physical Security Procedures and implementations in line with our Global Certifications.
• Be the main point of contact for employees throughout their Nexthink journey.
• Management of newcomer onboardings, including Health and safety procedures and evacuation plans, workplace security guidelines, office rituals, etc.
• Manage Offboarding and return of Nexthink assets in compliance with information security procedures.
• Participate, contribute and support the Global Workplace Manager on strategic planning and execution of global workplace initiatives aimed at optimizing the work environment across all Nexthink locations.

#LI-Onsite

Qualifications

• University degree or equivalent functional experience.
• 3+ years of professional-related experience.
• Remarkable communication and interpersonal skills.
• Flexibility, hands-on mentality, and positive attitude
• People person and team player.
• Project management skills and experience organizing and coordinating events and meetings.
• The ability to work as a liaison among various teams.
• Ability to navigate and integrate global cultural elements into local activities.
• Demonstrate consideration of social and environmental topics to support Nexthink’s ESG/DEIB agenda.
• Fluent in English
  
  #LI-Onsite

Additional Information

We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.