Senior Value Consultant

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,500 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. 

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About the Role & Team

As a Senior Value Consultant, you will be responsible for leading & guiding prospects and customers through the end-to-end customer value journey (landing, expanding, adopting, and renewing). You will champion drive data-driven business transformation and ensure our customers are set up to successfully realize measurable business value & financial impact from their investment with Amplitude. As a trusted advisor & core member of the account team, you’ll work closely with Sales, Customer Success, Solutions Engineering, and Professional Service teams to manage the full customer lifecycle, translating use cases and objectives into qualitative & quantitative business value assessments - both forward looking art of the possible and retroactive value realization & impact evaluations. You will help drive adoption & value realization via use case discovery & maturity workshops and will be the face of Amplitude to some of the world’s largest enterprises.

It’s a rewarding job where you will have a direct influence on our revenue and growth trajectory. Successful candidates will need to demonstrate that they live the Amplitude values of humility, ownership and a growth mindset. They will also need to concretely demonstrate their business acumen, executive presence, & financial modeling skills.

 As a Senior Value Consultant, you will focus on the following:

Identifying & Framing Business Value

• Expertise in Value Consulting Methodologies: Advanced knowledge of value consulting methodologies, supporting the entire customer journey from discovery through value realization and optimization. This includes activities like value assessment, point-of-view (PoV) development, and demonstrating the full potential of the platform solution in the context of business goals and outcomes.
• Business Case and Financial Modeling: Proven track record in creating business cases and conducting financial modeling to support customer value hypotheses and develop commercial proposals; must have strong PowerPoint and Excel skills to effectively present findings and insights.
• Strategic Industry Insights: Ability to develop comprehensive understanding of industry trends, providing insights to inform and align customer strategies with use cases and solution roadmaps.
• Cross-Functional Knowledge: Strong background in working with both business and technical stakeholders to create an integrated & actionable value realization roadmap for the customer.
• Conducting Business Value Workshops: Skilled in designing and facilitating business value workshops to engage customers, identify critical success factors, and collaboratively define and execute actionable strategies aligned with financial impact projections.

Value Realization

• Use Case Identification and Prioritization: Advanced skills in identifying, prioritizing, and advising on the impact of customer-specific use cases. Able to define benchmarks to assess key value drivers prior to go-live, ensuring a clear understanding of potential impacts. Post-deployment, track and benchmark the realization of value through ongoing performance assessments to optimize value realization & business outcomes.
• Value Realization Execution: Show up as a results-oriented, strategic problem solver who enjoys helping customers "cross the chasm" from current state to future state. Ability to serve as a change agent, enabling