Senior Scrum Master (E5878)

Job Summary 
IEEE is seeking a highly motivated and dynamic Senior Scrum Master with deep project management and product operating model experience to join our team. This role supports cross-functional Product-Oriented Delivery (POD) teams within a maturing, enterprise-level scaled Product Delivery Model. As a senior leader within the POD, you will partner as a peer to Product Owners and Business Partners to drive delivery predictability, manage complex dependencies, and ensure alignment with enterprise priorities.  

The Senior Scrum Master ensures PODs live agile values while following the disciplined processes, practices, and metrics agreed upon across the organization. You will be responsible for removing systemic impediments, strengthening team capability, and ensuring full transparency of outcomes to the Director of the Product Governance and Execution Office.

This role reports to the Director of the Product Governance and Execution Office and will entail daily interaction with business, project management, and IT teams across the IEEE organization.


Key Responsibilities
Delivery Accountability & Leadership

• Facilitate Agile Ceremonies: Serve as Scrum Master for one or more teams, facilitating PI planning, sprint planning, backlog refinement, daily stand-ups, reviews, and retrospectives.
• Drive Predictability: Accountable for improving delivery predictability at the team level, ensuring commitments are clearly defined, tracked, and delivered with transparency.
• Stabilize Environments: Lead teams in raising delivery maturity, particularly in complex or underperforming environments, by driving structure and disciplined execution.
• Risk Management: Identify potential risks, impediments, and critical path items; proactively eliminate obstacles by collaborating with business stakeholders and operations staff.  

Scaled Alignment & Coordination

• Cross-Team Coordination: Partner with Release Train Engineers (RTEs) to manage cross-team dependencies and ensure work aligns with product area objectives.
• Strategic Alignment: Ensure team execution and PI objectives directly support defined product goals and enterprise priorities.  
• Executive Transparency: Consolidate POD health, progress, and actions to provide updates during Business Reviews; raise concerns to stakeholders and leadership when required.  

Partnership, Coaching & Governance

• Product Owner Partnership: Partner as a peer to Product Owners to maintain healthy, prioritized backlogs and support roadmap execution.
• Mentorship: Guide and coach PODs in scrum and agile principles to maximize effectiveness and foster a culture of ownership and accountability.
• Metrics & Standards: Develop and maintain team-level metrics focused on flow, quality, and predictability while ensuring adherence to the Product Delivery Model standards.
• Continuous Improvement: Encourage experimentation and create a safe environment for the team to learn and improve future sprints.

Education

• Bachelor’s degree or equivalent experience: Required (Computer Science, IT, Engineering, or Business preferred).  

Work Experience

• Total Professional Experience: 10+ years of experience in software delivery or project-based environments, with a focus on Lean-Agile practices for the last 7 years.
• Agile Leadership: 5+ years serving as a Scrum Master, including at least 1 year in a Senior or Lead capacity supporting multiple teams or high-complexity product areas.
• Scaled Delivery: Demonstrated experience driving predictability and managing cross-team dependencies within a structured Product Operating Model or scaled framework.
• Technical Literacy: Deep knowledge of the software development process, i