Sr Technical Enablement Engineer - Cisco BTC

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is based in our Buffalo, NY office with the opportunity to work up to two days remote per week.

Our team is made up of passionate professionals who are committed to driving the success of Cisco's technical enablement force. We thrive on collaboration, innovation, and delivering exceptional learning experiences to our partner community. As a Sr. Technical Enablement Engineer, you will provide pre-sales consultation, training, demonstration, and education to partners to help them build and/or enhance their practice. You will lead our enablement efforts across our Data Center and AI portfolio. This is achieved by helping partners grow their business through new and emerging vendors, products, and services (i.e. solutions) ultimately accelerating their success with Ingram Micro.

In this role, you’ll build strong relationships with partners and vendors by working openly and collaboratively to understand and plan for business needs. This role focuses on educating partners about leading IT solutions in a way that helps them build strong practices in key areas. It’s about raising the reseller’s technical know-how so they’re better equipped to win business with relevant, well-aligned solutions. Success also depends on understanding how the partner’s sales organization operates and engaging the right stakeholders to drive meaningful collaboration.

 
Our Ideal candidate is recognized as a highly self-sufficient and low-maintenance team member, who consistently delivers results with minimal direction. Brings a proven track record of sharp business and financial acumen, and the prerequisite technical expertise needed to drive success.

Key Responsibilities:

They should have a well-rounded understanding of complete technology solutions and be able to do the following: 

·       Install, configure, and maintain equipment required to build working solution outcomes leveraging multi-vendor deployments.

·       Prepare and deliver technical presentations and demonstrations explaining solutions and services to customers and end users.

·       Plan, design, and demo solutions to meet customer needs/requirements and align solutions with existing customer initiatives and infrastructure. 

·       Develop and deliver technical enablement content (labs, workshops, demos, presentations) for Cisco’s Data Center and AI solutions.

·       Serve as a technical subject matter expert (SME) for internal teams, partners, and customers.

·       Collaborate with vendor and engineering teams to stay current on roadmap and innovations.

·       Lead technical deep dives, proof-of-concepts, and hands-on labs for AI workloads and data center architectures.

·       Support strategic initiatives around AI infrastructure, GPU acceleration, and hybrid cloud deployments.

·       Analyze enablement effectiveness and continuously improve content and delivery methods.

·       Represent BTC in global forums, partner events, and customer engagements.

Technical Skills/Experience: 
 

·       Hands-on