(USA) Specialist, Business Support, Health & Wellness Non-Store Operations

Position Summary...

What you'll do...

Provides standard and ad hoc reports of issues and volume running reports using system tools performing analysis of issues and issue volume identifying trends and potential solutions for issues across business units analyzing root causes and resolution process and providing feedback on trends or improvements to key stakeholders Supports different departments by identifying collecting validating and formatting data identifying and escalating risks and concerns summarizing data for reports and presentations creating and maintaining reports reporting tools and templates and maintaining information security and confidentiality Provides project support by influencing project schedules and budgets monitoring project risks and budgets ensuring compliance with internal and external regulations communicating project strategy as required and driving milestone objectives Maintains documentation of issues by following archival or destruction policy for each document developing weekly monthly and annual archive files and staying uptodate with all legal corporate and contact center record retention guidelines and policies Responds to external agencies to mitigate risk to the company by identifying and including all information relevant to the issue and action or resolution creating documentation of issues and solutions submitting documentation to external agencies and building relationships with external agency contacts Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback Respect the Individual:Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual:Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual:Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience  Strive for Excellence:Drives continuous improvements is open to and uses new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For in