Sales Advisor - SkyRidge Cottages

Description

Relief or Part-time 20 - 24 hours/week, regular daytime hours with flexibility - suggest hours that work for you

Works very closely with interested seniors and/or their families to become familiar with their unique situation, answering questions about our services, while helping match them up with the appropriate level of care.  

SUMMARY: Under limited supervision of CMIO, the Sales Advisor plans, implements, and manages the integrated marketing and sales programs, activities, and initiatives for managed and developing housing properties of St. John's Untied. Takes ownership of and manages/facilitates all strategic, operational, fiscal, and administrative aspects of the community’s Marketing and Sales for Management and oversees and coordinates the utilization of team assistance.

ESSENTIAL FUNCTIONS: Marketing

• Greets all visitors pleasantly and professionally while presenting an open, positive image for St. John's United. 
• Develops and implements an integrated range of marketing concepts and methodologies; plans and develops marketing and sales strategies consistent with the overall goals and objectives of the business for IL, AL, and Memory as well as presales of new ventures.
• Coordinates and facilitates client referral and intake, conducts, as needed, a pre-admission review of clients and obtains, as appropriate, written orders from physicians.
• Appropriately identifies needs of community seniors. Coordinates education and program services to meet identified needs. 
• Works closely with the SJU Communities’ Marketing and Sales team, sharing resources, and keeps procedures and practices similar in function while providing occasional back up support.
• Identifies and creates venues for public marketing involvement including other organizations, service clubs, trade shows, etc.
• Provides market research and analysis; prepares research-based reports and sales forecasts for Administrator and senior management.
• Works closely with Administrator in developing and managing annual sales and operating budgets, and regularly monitors performance to budget parameters.
• Assumes responsibility of all publicity, advertising, direct mail, catalogs, exhibits, awards, author communications, and website management.
• Participates in development, implementation and maintenance of policies, objectives, short – and – long range planning; develops and implements projects and programs to assist in accomplishment of established goals.
• Performs miscellaneous job-related duties as assigned.
• Works with supervisor to re-assess and develop goals that include but are not limited to the scope of this position description.

ESSENTIAL JOB FUNCTION: Safety

• Obeys safety rules of St. John’s United.
• Identifies, reports, and/or corrects obvious safety hazards.
• Attends mandatory safety in-services.

ESSENTIAL JOB FUNCTION: Mission/Customer Service

• Supports the growth and actively engages in the Eden Alternative philosophy, including a work environment with plants and animals.
• Follows the St. John’s Guidelines for Customer Service:
• *Let the Mission be your guide.
• *Make eye contact and smile.
• *Greet & welcome each and every person.
• *Seek out personal contact.
• *Provide immediate service-listen & act.
• *Use appropriate body language at all times.
• *Be gracious to each & every person.

ESSENTIAL JOB FUNCTION: Employee Responsibilities

• Follows policy and procedures on annual TB testing.
• Follows policy and procedures on annual influenza vaccinations.
• Attends all mandatory in-services

Requirements

KNOWLEDGE, SKILLS/ABILITIES, WORK EXPERIENCE

Knowledge: Knowledge and skills acquired through completion of post secondary education. Knowledge of Windows Operating Systems, Microsoft Word and Microsoft Excel, leads management software, and/or any sales or customer service in any field preferred. Willing to provide specific training.

Skills/Abilities:

1.  Ability to self-motivate, develop, implement, and achieve comprehensive marketing goals, strategies, and plans.
2. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
3. Proven Skills in organizing resources, analyzing and solving problems establishing priorities, and making evaluative judgments.
4. Knowledge of and experience with market research and sales forecasting principles and methodologies.
5. Ability to compile and analyze statis