Senior Product Manager

As the Senior Product Manager for Identity and Cloud Security, you will play a pivotal role in ensuring a secure and seamless cloud experience for our customers. You will be a driving force in strategic initiatives across Epicor's growing SaaS business. As the custodian of our centralized Epicor Identity platform, you'll be instrumental in shaping the future of authentication and identity management across all Epicor products. 

What you will be doing: 

• Collaborate with various product and development teams to define product and process requirements streamlining identity and authentication management across Epicor solutions. 

• Champion the adoption of Multi-Factor Authentication (MFA) and Single Sign-On (SSO) to fortify the security posture of Epicor customers. 

• Work with our architecture and development teams to ensure seamless federation between Epicor products and external identity providers (Microsoft Entra, Okta, OneLogin)

• Partner with Epicor's operations, security, architecture, and development teams to drive FedRamp certification for our flagship products

• Assist in the evolution of the product portfolio, roadmap, innovation index, and overall product management lifecycle. 

• Provide support and insights to the Product Marketing team. 

• Work alongside Product Marketing to equip Sales with the necessary resources for effective client engagement. 

• Coordinate and mobilize cross-functional teams to drive initiatives forward. 

What you will likely bring: 

• Hands-on experience with Microsoft Entra (Azure AD), Okta, or similar IAM solutions. 

• Knowledge of LDAP or Active Directory Integration 

• Experience with various Identity federation and trust models and authentication protocols, such as OAuth, SAML, OpenID, JWT, SAML Assertion, etc.. 

• Understanding how SSO works and is implemented 

• Familiarity on MFA concepts (email, SMS, TOTP, HOTP, etc ) 

• Familiarity with FedRamp, ITAR, CMMC, or similar tools

What could set you apart: 

• Experience with requirement elicitation

• Experience building functional and technical requirements in Jira, Aha!, or similar tool 

• Foundational understanding of strategic planning and business case development. 

• Strong analytical and communication abilities. 

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About Epicor 

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the thi