Account Manager Long Tail - Spain & Portugal

<p><strong>About Us</strong></p> <p>TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.</p> <p>TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.</p> <p>Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in <a href="https://www.travelperk.com/blog/travelperk-acquires-yokoy/?utm_campaign=Oktopost-Corporate%20Announcements&amp;utm_content=Oktopost-LinkedIn&amp;utm_medium=social&amp;utm_source=LinkedIn" target="_blank">2025 we raised<strong> $200 million</strong> in a Series E funding round, increasing our valuation of $2.7 billion</a>.</p> <p>We’ve been winning awards too. Since 2023, we’ve been voted one of the <a href="https://mostlovedworkplace.com/companies/travelperk-2/" target="_blank">best places to work</a>, one of the<strong> </strong>fastest-growing apps and tech companies<strong>,</strong> and a leading pioneer of business travel.</p> <p>These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.</p> <p><a href="https://www.youtube.com/watch?v=yb6wQRMWejI">Hear more about TravelPerk.</a> </p><p>We are looking for a <strong>Spanish-speaking, customer-oriented, and results-driven</strong> candidate to join our Account Management Team.</p> <p>As an Account<strong> Manager Long Tail (Spain)</strong> at TravelPerk, you will play a key role in ensuring ongoing customer satisfaction while driving growth and improving margins within your portfolio of existing accounts.</p> <p>You will be responsible for managing a portfolio of Long Tail accounts. To succeed in this role, you must have a genuine drive to grow and develop your accounts in a fast-paced, high-growth environment. You should be ready to roll up your sleeves and put in the hard work.</p> <p><strong>What you will do:</strong></p> <ul> <li>Own a portfolio of Long Tail  Customers and develop a high level of customer engagement with your contacts and key decision-makers within your accounts</li> <li>Gain an understanding of your customer's business and be able to leverage this information to ensure that the customer books all their business trips on the TK platform </li> <li>Identify growth opportunities and develop your portfolio by adding new business opportunities</li> <li>Be an expert on the portfolio of TravelPerk products in order to meet &amp; exceed quarterly targets of Up / Cross-selling </li> <li>Develop strong relationships with your clients that will lead to positive referral business</li> <li>Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions</li> <li>Act as a key contact between the internal TravelPerk Teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.</li> <li>Effectively prioritize your time and energy depending on customer type &amp; size in order to maximize impact on business </li> </ul> <p><strong>What you need to have:</strong></p> <ul> <li>Perfect written and spoken <strong>Spanish</strong> <strong>&amp; English</strong></li> <li>Outstanding presentation &amp; communication skills and the ability to build deep relationships</li> <li>Great prioritisation and time management skills </li> <li>Result oriented mindset while keeping customer satisfaction as your top priority</li> </ul> <p><strong>On top of that, you will only be the right candidate if you are:</strong></p> <ul> <li>Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology</li> <li>Honest, open, and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains</li> <li>Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around</li> <li>You seek feedback early and often and are open to both giving and taking constructive and direct criticism</li> </ul>   <strong>Our Benefits:</strong> 💰 A competitive compensation package, including equity in TravelPerk; 🌴 Generous vacation days so you can rest and recharge; 💊 Health perks such as private healthcare or gym allowance, depending on your location; 🥳 Unforgettable TravelPerk events; 💙 A mental health support tool for your well-being; 📒 Exponential growth &amp; personal development opportunities.   <p><strong>How we work</strong><br/><em>Our Vision is for a world where TravelPerk serve