Executive Director Pharmacy

THE ROLE

Plans, organizes and directs the Providence  Pharmacy and Credena Health including pharmacy programs such as Long Term Care pharmacy services, Credena Specialty pharmacy services, Home Infusion, compounding for PH&S hospitals and medication therapy management. 

MAJOR CHALLENGES:

1. Maintaining systems and processes in a rapidly changing environment.
2. Maintaining Infusion and specialty pharmacy services identity while integrating processes and personnel within Home Services.
3. Development and integration of Long Term Care pharmacy program within Home Services.
4. Staying competitive in a very dynamic market place in which competitors are large national for profit companies.

Patient Population Served: Not Applicable

ESSENTIAL FUNCTIONS

• Establishes criteria to measure the achievement of short and long range goals and objectives for all Pharmacy ministries. Closely monitors results and revises strategies and objectives.
• Develops and manages daily operations for Credena Health, Infusion, Long Term Care Pharmacy and hospital compounding services consistent with regional goals, strategies and policies. This includes formulation, monitoring and coordinating policies, and establishing and maintaining efficient systems, procedures and financial controls.
• Responsible for provision of high quality staffed programs, including orientation, continuing education and skills training.
• Works with Chief Executive and Providence Health System Leadership in developing and coordinating strategic growth plans, including operating budgets, long range plans and business plans. Ensures that the health care services are provided in a cost-effective manner and within budget.
• Participates with marketing activities designed to create new markets and to expand service lines and geographic base as needed.
• Ensures the attainment of Credena Health objectives through the management of personnel. This includes, but is not limited to, providing a safe and challenging work environment for employees.
• Encourages the integration of Specialty Pharmacy services and related Providence Pharmacy programs within the community (including other community programs, welfare and human resource agencies), utilizing effective public relations programs.
• Develops and implements a quality assurance program, including compliance with standards as required by federal, state and local regulatory bodies. Assures compliance with all accreditation and legal requirements.
• Utilizes and controls labor, equipment and supply costs. Produces reports on performance.
• Develops annual budget and monitors revenue and expense reports.
• Seeks out opportunities through new technology, new services and/or reorganization of work flow to realize cost savings, improvement in services and generation of new revenue.
• Participates in selection and oversight of pharmacy information systems. Assures computerized charging structure is current and appropriate for services/products provided and patient charging is completed daily and accurately.
• Assures that patient plan of care is appropriate and cost effective.
• Maintains excellent physician relationships.
• Develops policy and procedure manual for pharmacy services and informs staff of all policies and procedures.
• Assures pharmacy documentation and patient care practices meet The Joint Commission (TJC) and URAC requirements and state and federal regulations. Assures that patient care records are complete. Provides corrective action is taken whenever practices are non-compliant.
• Ensures accountability and inventory is maintained over all narcotics and controlled drugs. Assures security of pharmacy and its contents according to state and federal regulations.
• Assures appropriate communication channels are intact and used by staff. Acts as a role model to staff through respectful collaboration with nursing, other healthcare providers, patients/families and management.
• Provides regular and organized staff education and orientation regarding related pharmacy and nursing issues, equipment and procedures. Promotes and teaches appropriate clinical concepts and practice standards that will assure quality patient care.
• Performs evaluations, staff counseling and discipline.
• Interviews and makes recommendations for hire of new clinical and support staff.
• Assures staff schedules, work assignments, timecards and related compensation vouchers are completed.
• Participates in the delivery of direct patient care activities as necessary.
• Maintains in-depth clinical knowledge and expertise in the specialty of clinical pharmacy services to include home infusion and long term care.
• Utilizes sound management principles and delegates responsibi