Head of US Credit Cards & Unsecured Lending Partner Engagement (US)

Work Location:

United States of America

Hours:

40

Pay Details:

$160,000 - $220,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Product Management

Job Description:

The Head of CCUL Partner Engagement leads the portfolio marketing activities for our Credit Card Partners to include defining the tools and capabilities needed and building out of the marketing strategy and team to execute on growth goals.  This role serves as a subject matter expert in new account acquisitions across multiple channels.  The role also builds out the capabilities to serve as the Center of Excellence for Partner Engagement for TD's Co-branded Card business.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Stands up partner engagement function to transition entire function currently outsourced to the card partner to TD
• Scales function to support partner growth as well as achieve future cobrand growth aspirations
• Builds capabilities, operating model and muscle to achieve targets
• Uses critical thinking and creative problem solving to drive differentiation and partner/customer retention
• Leads the creation and implementation of strategic plans for partner acquisitions and engagement across digital and brick and mortar channels
• Forecasts, monitors and adheres to budgets and operates within profitability hurdles
• Provides oversight of agencies and partners delivering SOWs and fulfilling tactics
• Understands and ensures team delivers against contractual commitments
• Collaborates with executives at the partner to develop annual strategy and execution plan Responsible for leading a strong, dedicated marketing team to ensure success and growth of sales and balances
• Works effectively across matrixed organization
• Partners closely with Partner product teams to optimize the full funnel from awareness through the application and approval
• Develops robust test/learn strategies and optimizes relentlessly using data and analytics
• Partners closely with Risk and Analytics at TD and partners to develop propensity approvability models
• Hires, develops and retains great talent
• Inspires followership by crafting an inspirational vision and provides the resources and tools to achieve growth aspirations

Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below; MBA preferred
• 15+ years in marketing, loyalty and/or product role in consumer revolving credit (credit cards preferred)
• Must have experience developing strategies and tactics to deliver revenue
• Experience with full scale, multi-channel optimization
• Understands credit cards compliance environment to ensure all relevant regulatory standards and guidelines are met
• Exceptional leadership and forward thinking skills
• Results-driven
• Excellent verbal and written communication skills
• Strategic thinker; ability to develop a cohesive, long-term vision and drive it to execution
• Ability to create and foster a strong team culture and to promote a positive work environment for all employees

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a l