Quality Control, Reliability, and Safety (QCRS) Manager

Location: Anchorage, Alaska – Joint Base Elmendorf-Richardson

Type: Exempt

Work Schedule: Full-Time, Shift

Compensation: $75,497.60 - $100,497.60 annual salary

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

This position is contingent upon contract award, with an anticipated start date of August 25, 2026.

Quality Control, Reliability, and Safety Manager Benefits:

• Medical, Dental, Vision, Life & Short-Term Disability Insurance

• Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment

• Flexible Spending Accounts for both medical and dependent care

• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave

• Potential shared earning bonus

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

• Professional development, certifications, and training opportunities

• Verizon wireless discount

• Employee Assistance Program (EAP), and an engaging wellness program

• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

The QCRS Manager manages and oversees key capabilities of Tessera’s Quality Control and Reliability (QCR) and Safety program at JBER, AK. The Manager works closely with the client and site team leaders to provide Certified Reliability Leader (CRL)-aligned reliability leadership—building a proactive reliability culture, driving defect elimination, and enabling risk-based decisions that protect safety, mission readiness, and lifecycle cost. Manages and oversees the QCRS Technicians and the overall site team to enable safe, reliable, high-quality infrastructure and operations that meet or exceed contract requirements. The success of this position will draw from Tessera’s leadership competencies: Mission and Values: Safety Leadership; Operations Excellence; Customer Service; and Servant Leadership.

Typical duties include but are not limited to:  

• Responsible for assuring performance objectives and standards identified in the performance work statement/contract are met. QCRS Manager or alternate shall be on-site during the Government’s regular working hours and shall be available as required in accordance with company policy.

• Manage and oversee all aspects of the contractually defined QC program, including QC Plan development and approval, key control processes, internal and client-facing reporting, and ISO 9001 integration. Tessera’s QCR program incorporates key reliability components implied in the contract (asset reliability is quality over time). This scope includes both FFP maintenance work orders and reimbursable (IQ) funded repair and minor construction projects.

• Manage preparation and execution of QCR inspection schedules and follow-up actions for both randomized work orders and daily IQ reports IAW contract requirements. Leverage iPads, Maximo, and Power BI to streamline this process. Inspections look at both workorder results and asset condition over time (reliability) as appropriate.

• Manage and oversee CRL-aligned reliability practices by partnering with the site team to (a) establish and sustain a reliability culture and aligned behaviors, (b) ensure continual improvement and defect elimination, (c) manage corrective and preventive actions (CAPA) at the appropriate level using 5 Why and Root Cause Analysis (RCA), and (d) apply risk-based prioritization to reliability work (criticality, consequence, and lifecycle impact) to improve asset performance over time.

• Safety Compliance: Manage site safety compliance through the customization, implementation, and update of the Accident Prevention Program (APP). APP activities will include developing an inventory of all safety hazards associated with and appropriate safety risk controls for all Tessera activities and facilities within which these activities occur. These evaluations will be formalized using the Activity Hazard Analysis (AHA) process; completed AHAs will be uploaded to Tessera’s mobile technology (Maximo) to enable real-time and ready access by facilities maintenance personnel,