Human Resources Business Partner

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

As the HR Business Partner (HRBP), you will serve as a strategic expert, partnering with leaders to address people and organizational challenges while proactively identifying HR opportunities to help meet business goals. Working closely with both the HR community and functional leaders, you’ll play a key role in guiding the implementation of our people strategy.

You will be instrumental in driving critical programs and initiatives that shape our organization, including target operating model implementation, performance and talent management, succession planning, reward and recognition, employee engagement, organizational development, and change management. As an HRBP, you’ll provide advice and support on HR best practices and policy to colleagues and managers and manage complex employee relations issues.

Collaboration will be essential, as you work alongside HR Shared Services and other HR specialists, such as Reward, Learning, and Talent Acquisition, to bring a unified HR approach to the business as part of a global team.

This role is part of the Global Support HRBP Collective team and reports to the Head of HR for GBS and COO Finance.

In your role as HRBP, you will assume the following key responsibilities, along with any additional reasonable duties as required:

• Partnering leaders - Build strategic partnerships with leaders and managers, driving development and alignment of HR consultancy services and strategic projects and programmes. Be authentic and willing to challenge leaders thinking.
• Range of work - Act as a trusted advisor on all strategic people and organisation related topics, with a strong focus on talent management, performance management, organisation effectiveness and optimisation, change management, reward and recognition and ER.
• Forward thinking - Act as a change agent, championing new people initiatives.
• Employee relations - Provide guidance on complex employee relations issues and manage people related risks in partnership with the in-house legal team.
• Process & governance - Ensure that HR processes are executed in alignment with expectations and that process touch points are properly owned/executed.
• Coaching and empowering managers – support but enable managers to own day-to-day employee matters, coaching and providing templates and materials without being directly involved unless necessary.
• Metrics - Understand the people metrics for GS and any functional team working with as appropriate for the task including headcount, budget, performance and productivity, talent, attrition, spans of control, engagement etc and use data to inform HR actions and priorities.
• Workload management –organise your own workload and delivery including delivering through others, showing ownership, accountability, timeliness and anticipate and navigate through problems to deliver for our GS customers.  Escalate or flag challenges as appropriate.  
• Managing/mentoring others – the HRBP will be a professional role model to more junior team members and may sponsor others delivery on tasks/projects and may have direct line management responsibility.

Qualifications

• Able to demonstrate a solid knowledge of contemporary HR practices as well as a clear understanding of the challenges and opportunities for the global client group/s
• Able to leverage the collective expertise of the HRBP community to provide best in class HR services.
• Able to challenge and influence at a leadership level.
• Well organised, takes ownership of tasks and collaborates with others to deliver.
• Confident, calm and focused.
• Relationship builder who creates partnerships based on trust.
• Personal credibility.
• Clear, succinct verbal and written communication skills.
• Creative, yet pragmatic – meets the clien