Sr. Customer Advocacy Manager (Contract)

Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

Please note: This position is a 7 month, fixed term contract that can be performed remotely within the United States.

How you can help make a better world of work:

As a Senior Customer Advocacy Manager (Contract), you will play a pivotal role in amplifying the voices of our customers and driving key advocacy programs during a transformative period. Reporting to the Director of Customer Marketing, you will ensure the seamless execution of initiatives that empower customers and showcase their successes with Culture Amp.

As part of this impactful role, you will:

• Advance our Customer Advisory Board: Manage a newly formed Customer Advisory Board and establish a clear roadmap for future board vision.
• Implement a new advocacy tool: Lead the rollout of our customer advocacy platform, achieving widespread adoption while driving growth within our advocacy community.
• Produce compelling content: Partner with the brand marketing team to create compelling customer story assets for our key 2025 brand campaigns.
• Collaborate on marketing campaigns: Work with demand generation and product marketing teams to integrate customer success stories into high-impact H2 campaigns.
• Support ongoing advocacy efforts: Partner with the customer marketing team to maintain business-as-usual advocacy activities, reference management responsibilities, and contribute to core marketing projects.

You have:

• Proven expertise in using data tools (e.g., Salesforce, Vitally, Looker, or advocacy platforms) to identify and engage advocates.
• Exceptional project management skills, capable of juggling high-visibility projects across multiple teams.
• A customer-centric mindset and the ability to build relationships with executive-level stakeholders.
• Experience leading or contributing to customer advisory boards, reference management programs, or similar initiatives within a SaaS environment.
• A creative passion for uncovering customer success stories and amplifying them through innovative channels.

For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commission

The actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. 

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits. 

Base Salary Range (US)$133,000—$133,000 USD

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life o