Lead Supervisor I- Santa Anita

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

 

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience.

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

The successful individual will leverage their proficiency in Sales to...

• Deliver renowned and authentic service that creates a Modern Luxury customer experience
• Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
• Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
• Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate

• Act as a liaison between associates, customers, and store management; Share and communicate business successes and opportunities

• Hold store keys and perform some daily manager responsibilities

 

The accomplished individual will possess...

• 3-5 years of selling experience in a luxury retail environment or similar; has developed a clientele and uses their client book to achieve individual sales goals; proven ability to create strategies and delivers results
• High school diploma or equivalent; college degree preferred
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
• Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

**ALERT: Fraudulent Recruiting Activity through Craigslist

Coach became aware of fraudulent job postings on Craigslist where unau