Jobs and Careers
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Office Professional / Administrative Assistant
Tom James CompanyUnited Statesfull_timeVerifiedPosted 2 Feb 2026
💰 $40,000/yr
About the role
At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.
We currently have a full time opening in our Roanoke, VA office. Our position is for 40 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.
RESPONSIBILITIESOrder EntryEntering Order Tickets, Customer Order Forms, and customer payments daily
Receiving & ShippingUnpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rackProcessing returns, remakes and alterationsPrepares all clothing for delivery by sales professionalPicks up and delivers client items as needed
Alterations Entering all alteration instructions into the proprietary systemDelivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
Telephones/E-Mail/MailAnswering incoming phone calls and giving messages to Sales ProfessionalChecking store e-mail daily and giving all information to the proper person(s) Bank Deposits/ErrandsMakes follow-up calls to factories, customers, and corporate officePerforming other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILITIESExperience with social media platforms for marketing and research purposesExtensive knowledge of computer, Microsoft Office software and Google DocsAbility to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlinesStrong organizational skillsAbility to bend and lift up to 20 lbsValid Driver’s License (Exception: larger metropolitan areas)
We currently have a full time opening in our Roanoke, VA office. Our position is for 40 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.
RESPONSIBILITIESOrder EntryEntering Order Tickets, Customer Order Forms, and customer payments daily
Receiving & ShippingUnpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rackProcessing returns, remakes and alterationsPrepares all clothing for delivery by sales professionalPicks up and delivers client items as needed
Alterations Entering all alteration instructions into the proprietary systemDelivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
Telephones/E-Mail/MailAnswering incoming phone calls and giving messages to Sales ProfessionalChecking store e-mail daily and giving all information to the proper person(s) Bank Deposits/ErrandsMakes follow-up calls to factories, customers, and corporate officePerforming other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILITIESExperience with social media platforms for marketing and research purposesExtensive knowledge of computer, Microsoft Office software and Google DocsAbility to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlinesStrong organizational skillsAbility to bend and lift up to 20 lbsValid Driver’s License (Exception: larger metropolitan areas)
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