Medical Scheduler

Women's health group seeks medical schedulers to assist patients in the Chandler area. Scheduling includes appointments, referrals, and surgeries; full-time and part-time opportunities available.

MomDoc offers great traditional and non-traditional benefits, including six-week paid sabbaticals.

This is a Call Center based job in the Chandler Area.

Bi-Lingual in Spanish is encouraged but not preferred.

Job Functions:

• Answering incoming phone calls and making outgoing calls for all medical office locations
• Assist patients with scheduling needs and questions
• Other tasks as assigned

Relevant Skills:

• Strong computer and typing skills
• Able to problem solve
• Self -starter
• Team focused
• Excellent communication skills

Educational requirements: N/A

Years of experience: at least 6 months customer service

Key Responsibilities

• Answer calls within 30 seconds
• Schedule appointments appropriately
• Updates all patient demographic and insurance information
• Gather detail information from patient to provide great patient care
• Support internal projects
• Represent MomDoc’s appreciation culture in interactions with fellow employees and patients