Accounts Payable Supervisor

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

Watts is seeking a motivated and results driven supervisor to oversee our seasoned team of Accounts Payable Specialists that work to provide efficient, effective, and accurate processing of high-volume accounts payable activity. Maintain positive vendor relations while achieving company standards for results. Accountable for vendor disputes and overall vendor and internal user satisfaction. Lead various accounting, audit, and financial related functions for Accounts Payable. This position calls for a results and customer service-oriented professional with excellent communication skills to work directly with all levels of the organization to provide a high level of support.

This role directly manages a team of Accounts Payable Specialists within a Shared Services Center environment.

This position reports to Accounts Payable Manager. This role is hybrid and is based in Andover, MA.

Primary Job Duties and Responsibilities:

• Manage a team of six within a fast-paced shared services environment in accordance with company policies and procedures
• Support team members through SAP ERP migration, including training and process documentation
• Monitor and investigate workflow delays and communicate corrective action to users
• Review and reconcile open receivers to determine appropriate action
• Research various issues relating to invoice vs purchase order variances
• Assist the AP team with reconciliation issues related to vendor statements, open receivers, and returns
• Review AP aging and address debit balances on vendor accounts with appropriate action
• Oversee the maintenance of critical vendor accounts including sensitive information
• Evaluate and determine sales and use taxability on vendor invoices
• Perform quarterly security audit of Accounts Payable system
• Support weekly multi-currency payment runs including intercompany payments
• Manage unclaimed property review/audits for AP activity
• Support month-end and year-end close processes
• Support internal and external audits required throughout the year
• Provide backup support for team members and contribute to a collaborative team environment
• Support sustainable process improvement and Lean initiatives within Shared Services to ensure an efficient, effective, and comprehensive service delivery model
• Participate in migration and integration of non-participating business units not currently supported by the financial shared services platform as needed
• Assist team members with creating yearly performance goals, hold quarterly goal review meetings, and preform yearly performance reviews
• Maintain a customer service culture, sustaining and improving on key performance metrics that measure the effectiveness and service levels of the Shared Services function
• Perform other duties assigned by Management

Required Qualifications

• Associate degree required, or equivalent work experience in related role.
• Minimum of 2 years in a supervisory or leadership capacity

• Accounts Payable or Financial Shared Services experience
• Technical Proficiency - Microsoft Excel skills; comfortable navigating spreadsheets, formulas, and creating pivot tables
• Multi-Currency Processing - Familiarity with international payments, currency conversions, and related compliance
• Collaborative Mindset - Ability to work effectively with cross-functional teams, including individuals with diverse technical skill levels
• Excellent Communication Skills - Clear and professional verbal and written communication, with a strong focus on customer service and vendor relations
• Analytical Thinking - Strong analytical and problem-solving skills with a high attention to detail
• Organizational Ability - Demonstrated time management, multitasking, and prioritization skills to consistently meet deadlines
• Customer Service Orientation - A service-first approach with a proactive and responsive attitude
• Problem Solving - Capab