Coordinator, Operations & Revenue Assurance

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: 

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. 

• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.

• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone.  We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.
 

Job Title: Coordinator, Operations & Revenue Assurance

A little bit about our team:

The Warner Records Commercial Revenue department is responsible for all aspects of digital streaming, downloads, and physical sales to achieve the company’s revenue goals and help break new artists. The Operations & Revenue Assurance team works with digital production, marketing, and creative teams to ensure a smooth and successful release process. 

Your role:

The Coordinator, Operations and Revenue Assurance will provide essential administrative and tactical support to our Director, Operations & Revenue Assurance. In this role, you'll be a key player in ensuring the smooth flow of our digital releases and the accuracy of our revenue reporting. You'll be managing a large schedule of releases, ensuring everything is set up correctly in supply chain systems and on platforms like Luminate for proper reporting. Your proactivity in anticipating and resolving problems before they occur will directly impact our ability to meet deadlines and drive revenue. 

Here you’ll get to:

• Support the digital supply chain: Assist in the setup, delivery, and reporting attributes for Warner Records' digital releases, working closely with digital production teams.

• Maintain release schedule accuracy: Help manage and update Warner Records' release schedule, artist roster, and related documentation to ensure data integrity.

• Facilitate asset organization: Provide support for the audio asset archival pilot program, assisting with cataloging and organizing session files, stems, and other pre-release materials.

• Assist with metadata and delivery issues: Help resolve urgent metadata requests, delivery, and supply-chain issues across WMG, artist, and marketing teams.

• Data entry and verification: Accurately input and verify UPCs and ISRCs in reporting systems like Luminate (formerly Soundscan, Music Connect) to ensure proper revenue tracking.

• Communicate project status: Help track and communicate the status of various projects, alerting relevant teams (e.g., Business Affairs about legal issues, Marketing & A&R about production deadlines).

• Provide administrative support: Handle various administrative tasks, including scheduling meetings, organizing documents, and responding to inquiries.

• Collaborate across teams: Work effectively with A&R, A&R Administration, Business Affairs, Creative (Art & Video), Marketing, and Production teams.

About you:

• You have exceptional organizational skills and a keen eye for detail.

• You're a strong communicator, both written and verbal.

• You're proactive and able to anticipate needs.

• You can manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.

• You are adaptable and can maintain composure when unde