P&C Product Manager III, Product Innovation - Remote

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Job Title

P&C Product Manager III, Product Innovation - Remote

Requisition Number

R7716 P&C Product Manager III, Product Innovation - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a P&C Product Manager III, Product Innovation - Remote!

Your Role:

The P&C Product Manager III – Product Innovation drives product innovation and transforms CSAA’s underwriting, digital experiences, and product by maximising AI-powered solutions, emerging technologies, and advanced innovation practices. This role is dedicated to modernizing processes through the adoption of artificial intelligence (AI) capabilities, leading discovery and experimentation to reimagine underwriting, digital experiences, and product. By partnering with cross-functional teams – including Design, Delivery, State Management, Distribution, Data Science, Technology, Actuarial, Legal, and Compliance – the Product Manager III envisions, builds, tests, and scales next-generation AI driven solutions that optimize efficiency and enhance customer and agent experiences.

This position blends core Product functions with enterprise innovation strategy, employing human-in-the-loop design, lean experimentation, rapid prototyping, market intelligence, and AI/ML to improve experiences for agents and members.

Operating with broad autonomy, the Product Manager III shapes strategic direction and informs roadmaps by translating research and experimentation into recommendations. They guide initiatives from concept through pilot and enterprise scale, emphasizing measurable outcomes, scalable design, and alignment to strategic goals.

Your Work:

Product Innovation

• Identify, evaluate, and pilot emerging technologies (including AI/ML and advanced analytics) to modernize underwriting and product delivery, improve risk segmentation, and enhance operational efficiency.
• Lead qualitative and quantitative research, rapid prototyping, and lean experiments (POVs, MVPs, pilots) with clear success metrics to accelerate learning and inform investment decisions.
• Define strategic opportunities and testable hypotheses for future-state underwriting and product delivery, translating disruptive trends and market shifts into actionable cases.
• Collaborate with cross-functional partners (Technology, Data, Underwriting, Delivery, State Management, Distribution, Implementation, Legal, Compliance, Privacy, and Model Risk Management) to ensure scalable solutions meet governance, auditability, responsible AI, and regulatory requirements.
• Continuously improve AI-enabled underwriting and delivery solutions across channels, focusing on usability, operational simplicity, and scalability, and leveraging analytics, feedback loops, and structured experiments to optimize processes and strengthen risk assessment.
• Develop and communicate market insights, competitive dynamics, and innovation investment priorities, including data-backed cost-benefit analyses and value cases to justify modernization efforts and align with strategic objectives.
• Translate customer, agent, and underwriting needs into require