Underwriting Admin Assistant

About the team

The underwriting department supports the Bank by processing mortgage applications for new and existing borrowers, ensuring that the Bank’s lending policy and appetite for risk are correctly applied. They adhere to the relevant regulatory requirements, with fair customer outcomes a high priority at all times.

About Us

The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.

 

Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

 

Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment.  Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work.  This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. 

What you will be doing

In this role, you will have the opportunity to provide a high level of support to the underwriting team; ensuring that daily activities are processed and administered correctly.

 

No two days are the same in this role, with a varied and interesting workload you will gain exposure to the mortgage lifecycle whilst working with a supportive and well-established team.

 

Your responsibilities will include…

 

• To aid in the administration of a busy underwriting department and assist the Underwriters in providing an excellent service to Mortgage Brokers.
• Typing, collating and sending mortgage offers to our customers and solicitors.
• Performing practical administrative tasks, including:
  • scanning, storing and sending documents
  • checking that documents are allocated correctly
  • data entry and maintaining spreadsheets
• Providing a consistently high quality of customer service to both external and internal customers whilst understanding and adhering to the organisations data governance policies.

In return for your commitment

We offer a base salary dependent on experience of between £22,000 - £23,000 and a competitive benefits package including:

 

• Discretionary annual bonus opportunity of up to 12.5%
• 28 days annual leave plus bank holidays
• Contributory pension (8% employer 5% employee)
• Life Assurance (4x salary) plus Group Income Protection
• Access to Private Medical Insurance and Medical Cash Plan
• Maternity & Adoption Leave – Occupational Maternity/Adoption Pay provided at 100% of salary for the first 26 weeks.
• Paternity Leave – 8 weeks of paid leave to be taken within 12 months of birth or adoption.
• Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

 

Could you be the one?

We are looking for talented individuals who have the experience and knowledge set out below:

 

• Previous experience working within a fast-paced customer centric office environment
• Strong knowledge of Microsoft applications (Outlook, Word and Excel in particular)
• Experience working within the financial services industry is desirable

 

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

What to do next

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

 

Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.

 

If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!

 

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally.  We embrace equal opportunities and are opposed to discrimination on any grounds.

 

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior