Facilities Management Systems Coordinator

Job Posting Closes at 11:59PM on:

02/09/26

Division:

Facilities Management Division

Management Level:

Individual Contributor

Scheduled Weekly Hours:

40

Benefit Eligibility:

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

The Facilities Management Systems Coordinator is responsible for planning, collecting requirements, developing, testing, and implementing commercial and custom applications and enhancements. Analyze processes. Manage data integrity and support applications. Perform in-depth computer maintenance, setup and repair. Assist personnel in the use of computer equipment, including problem analysis, training and resolution. Install, maintain and troubleshoot hardware and software. Support all non-IT operations supported hardware and software. Provide end user support and training. Handle problem recognition, research, isolation, resolution and follow up for routine user problems. Liaise with internal and external stakeholders to analyze and assess business needs for modifying and/or enhancing internal electronic information systems. Extract data from external systems to support department applications, reporting and data analysis needs.

SCHEDULE:

The work week schedule will be Monday through Thursday and requires work to be completed on-site.

COMPENSATION:

Hiring Range: $27.03 – $33.79 USD Hourly 

Compensation will be determined based on education, experience, and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance, paid time off and holidays including a starting bank of 40 hours of PTO for new hires, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, click here for our Total Rewards summary. 

ESSENTIAL DUTIES:

• Provide technical support. Plan, collect requirements, develop, test and implement applications and/or enhancements. Operate, maintain, troubleshoot and repair applications to ensure effective and reliable operations. Provide technical support, system administration, training, and on-site user support. Gather information from multiple levels to help develop the business rules and process, functionality and design for new application enhancements. Develop training materials and coordinate technical trainings. Troubleshoot and resolve hardware, software and connectivity problems. Develop training and technical documentation. Plan and execute integration and acceptance testing, then create system documentation and user training materials. Schedule, coordinate and develop technical training. Provide technical support for personnel. Provide training for computer applications. Administer security. Ensure new users are set up with proper access to state systems. Reset passwords as needed to maintain access, and revoke access when users leave.

• Perform data reporting and analysis. Collect requirements, analyze processes, problem solve, train and manage data integrity. Collaborate regarding applications, data sources and management, processes and procedures. Determine implementation feasibility and cost to the organization. Extract data from external systems to support division applications, reporting and data analysis needs. Build ad-hoc statistical reports using various databases to report outcome measurements, practice trends and progress. Reports are used by managers and supervisors to review current practice trends and make decisions regarding staffing, workload, budget preparation and client service delivery needs and changes.

• Develop web sites. Develop, design, validate, publish and maintain content and information for the department Gather input from multiple levels on content changes and additions. Verify web content for compliance, accessibility and validation. Utilize strong understanding of web standards and best practices as it relates to the web.

• Evaluate and purchase hardware and software. Collaborate in planning, requirements, development, testing, implementation, and maintenance of applications, enhancements, network, hardware, databases, and related supporting software. Prepare and review information technology service delivery designs and software systems prototypes. Design specifications and obtain approval for them. Work with managers and supervisors to e