Lead UX Copywriter (full remote working)

Company Description

lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink".

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange.

Job Description

The lastminute.com UX Design team is looking for a new colleague! Experience is definitely important, but we’re looking for a person with the right mindset: proactive, motivated, a design lover, friendly, and a team player. Just an all-around good human!

As the Lead UX Copywriter, you will be responsible for guiding and growing our UX Copywriting team by providing mentorship and professional development opportunities. Additionally, you will be responsible for developing and maintaining our tone of voice and style guide, and creating UX copy for our products.

Key responsibilities:

• Lead and grow the UX Copywriting team by providing mentorship and professional development opportunities.
• Develop and maintain our tone of voice and style guide to ensure consistency across all touchpoints.
• Create high-quality UX copy that is clear, concise, and effective in guiding our customers through their travel experience.
• Collaborate closely with the UX and UI teams to ensure that our copy aligns with the design and functionality of our products.
• Conduct research and user testing to inform and validate your copy decisions.
• Stay up-to-date with industry trends and best practices in UX copywriting, and share your knowledge with the team.
• Aim for the top. Help the team revamp the entire product from a UI/UX perspective. Help us compete with the best!
• Challenge EVERYTHING.

Qualifications

Skills and Experience
Essentials

• 5+ years of experience in UX copywriting, with a strong portfolio of work that demonstrates your skills and experience.
• Experience leading and managing a team of UX copywriters.
• Excellent writing, editing, and proofreading skills, with a keen eye for detail.
• Strong understanding of UX and UI principles, and experience working closely with design teams.
• Experience conducting research and user testing. You can create cohesive user experiences with complex concepts and products, taking into account the wider business strategy and KPIs. 
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Strong organisational and time-management skills, with the ability to prioritise and manage multiple projects simultaneously.
• You’re a challenger, but you’re open for feedback. We want to work with people who can truly collaborate and help each other.
• You must be fluent in English, any other language is both welcome and encouraged. 
• Open-minded and hungry for knowledge.
• FUN! 

Desirable

• SEO and keyword research practices
• Experience with Figma and design systems

Additional Information

Additional Information

Our team is spread across 5 countries, Spain, Switzerland, Poland, UK and Germany. If you think we’re a fit and that we could have fun together, please let us know by applying to the position.

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day