Senior Collections Officer (Temp)

This is a remote and full time temporary role with the possibility to convert to a permanent position.

Job Overview:
We are seeking a detail-oriented and experienced Senior Collections Officer to join our dynamic finance team. The ideal candidate will be responsible for managing the collections process, ensuring timely payments, and maintaining strong relationships with clients. This role is pivotal in minimizing outstanding receivables while upholding the company's commitment to customer service.

Key Responsibilities:

• Manage a portfolio of accounts to ensure timely collections of outstanding balances.
• Develop and implement effective collection strategies to reduce delinquency rates.
• Monitor account statuses, follow up on overdue payments, and resolve discrepancies.
• Communicate effectively with clients to negotiate payment plans and address concerns.
• Collaborate with internal teams, including sales and customer service, to resolve issues impacting collections.
• Analyze account aging reports and prepare regular reports for management.
• Stay informed on industry best practices and legal compliance regarding collections.
• Maintain accurate records of all collection activities in the company’s systems.
• Assist in the development of policies and procedures to enhance the collections process.

Qualifications:

• Bachelor’s degree in finance, accounting, business administration, or a related field required.
• 7+ years of experience in collections, specific to late stage Ag loans including real estate, operating and input loans.
• 5+ years of experience analyzing Ag credits and ability to manage multiple accounts.
• Strong understanding of collections processes and relevant regulations and legal requirements related to foreclosures, workouts and mediations across the US
• 5+ years of negotiation experience in collections workout situations 
• Strong communication skills, both verbal and written.
• Proficient in accounting software and MS Office Suite (Excel, Word).
• Familiar with Salesforce and nCino. 
• Ability to work independently and as part of a team in a fast-paced environment.

To understand the physical demands of this job, please click this link and refer to Template B.   The following represents FBN's reasonable estimate of the US national average base hourly range for this role based on market data and placement of internal employees: $38.00-$48.00 an hour. This hourly range may vary based on geography and the higher cost of labor in some metropolitan areas.    Beyond Base Pay, FBN also offers all full-time/permanent employees competitive total compensation packages that include equity compensation (dependent upon job level), incentive/bonus plans (dependent upon position), paid holidays plus an additional floating holiday, work flexibility including paid time off and remote work if your role is eligible, parental leave, benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.   FBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.   We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.   FBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process. If you need assistance to complete this form or participate in an interview, please let us know.