Production Supervisor

POSITION SUMMARY: The Production Supervisor in our value add department leads the planning, scheduling, maintenance, inventory management, and execution of operations within the plan. They are responsible for cost-effective planning, processing, production, and shipping of WPS products. Responsibilities include plant optimization to ensure maximum production, quantity, and quality. 

ESSENTIAL FUNCTIONS OF THE ROLE

Team Leadership

• Identify the career development of individual members of staff and work closely with Operations Manager and HR on development.
• Providing ongoing training and coaching
• Build and maintain a health work environment which retains and rewards team members.
• Ensuring acceptable quality standards for all processes on their team
• Reporting out to senior management on productivity and other performance indicators and identify solutions.
• Ensuring policies and practices are effectively implemented to help the organization meet its operational and strategic goals
• Accountable for the Operating component of the P&L of the Department, including being able to tell the story behind the numbers.
• Work closely with Commodity Manager to ensure supplies and budgeting.
• Work with Operations Manager to create capital improvement wish list and business case (ROI).
• Responsible for producing, reviewing, and analyzing daily, weekly, and monthly reports.

Operational Excellence

• Understand the requirements of each customer and determine product to be consumed.
• Applies knowledge about the customer to inform decision making and problem solving.
• Strives to provide additional value to the customer experience.
• Actively solicits internal customer feedback to improve business relationships.
• Suggests ways to improve the customer experience. Collaborates with colleagues to deliver high-quality service.
• Responsible for ensuring daily Visibility Boards are updated hourly/daily.

Food Safety and Quality

• Communicate quality needs and specs to all line team members for each product (color variation, labels, covers, etc.)
• Cooperates with the Food Safety Quality departments to ensure compliance with all quality SOP's, maintaining audit ready status.
• Respond to Quality issues that arise.

Continuous Improvement

• Coach leaders on change management and activities, identifying best practices.
• Listens and responds to feedback regarding change and uncertainty. 
• Plans, implements, and communicates change initiatives. Anticipates and mitigates obstacles, risks, and business disruptions caused by change initiatives.
• Readily adapts to change and uncertainty.
• Creates an environment that encourages individuals to champion improvements to processes and outputs.
• Ingrains a practice of analyzing and learning from both successes and failures within the department.

Safety First

• Ensures the manufacturing operations comply with safety, quality, and GMP requirements.
• Reporting all incidents in an immediate manner.
• Maintains safe and clean work environment supporting the safety and risk management process.
• Stop production work immediately until hazards or quality issues can be resolved.

REQUIRED QUALIFICATIONS AND SKILLS

• 5+ years of experience working in a warehouse or manufacturing environment
• 3+ years of managing and leading teams with direct reports.
• 2+ years of experience in ERP, MRP or WMS or similar computer systems.
• Must be able to communicate clearly in English, both written and spoken.
• Must be able to effectively utilize Microsoft Office, specifically Outlook, Excel, and Word.
• Understand the value of working as part of a team, and the need of the team to be successful by working in a fast-paced environment.
• Ability to work side-by-side with team members that may not communicate fluently in the same language.
• Is willing to lead by example and demonstrate servant-leadership
• Is willing to resolve problems in a respectful manner
• Individual desires to promote the collective interests of the team more than self-interest
• Must be a self-starter, highly organized; able to work well within all levels of the organization
• Has technical expertise in functional area
• Excellent organizational skills, communication skills, the ability to multi-task and work well as a team

PREFERRED QUALIFIFCATIONS AND SKILLS

• Bilingual a plus
• Produce Pro experience is a big plus, but not required.

PHYSICAL REQUIREMENTS