Experienced Shop Representative - Reconditioning

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

 

The Experienced Shop Representative will function within a team to assemble and manage the production from receiving parts to shipping finished machines.

 

GENERAL RESPONSIBILITIES: 

• Clean, Prep and Make Ready machines for Reconditioning
• Teardown and rebuild a variety of used Tennant equipment
• Perform housekeeping and 5S to keep the department clean, safe, and well organized
• Understand, participate, and focus on continuous improvement activities
• Troubleshoot and adjust to build a quality product
• Perform on a minimum of models, as well as perform on other models
• Learn the product through self-study and hands-on experience, and guidance from the Shop Supervisor
• Assist in all aspects of the reconditioning process
• Satisfy, in a timely and complete fashion, required service-related documentation: timesheets, repair orders, machine checklists, receiving records, expense reports, inventory control forms, and any other service-related documents
• Process requires a moderate amount of troubleshooting and adjustment to build a quality product.
• Maintain company tools and equipment
• Perform in-process quality checks and communicate results
• Follow pre-established guidelines, procedures, plans and priorities as set by the supervisor
• Prioritize goals and rely on experience and judgment to plan work
• Take on new activities or special assignments when given
• Perform other duties as assigned
• Consistently present professional image, both in personal appearance and condition of company equipment
• Punctuality is a must for this position and individual should have reliable means of transportation to and from work

 

REQUIRED EDUCATION & EXPERIENCE:

• High school diploma, GED or equivalent
• Technical Degree within a related field from an accredited institution or 2-5 years of related mechanical assembly experience
• Must be familiar with a variety of concepts, practices, and procedures within mechanical and electrical assembly
• History of continuous improvement within previous positions
• Related manufacturing experience is preferred
• Must be legally authorized to work in the United States without sponsorship

 

REQUIRED SKILLS:

• Proficient understanding of mechanical and electrical parts and how they are assembled into product systems
• Ability to proactively recognize, communicate, and elevate issues to leadership to minimize impact to line
• Ability to navigate and become proficient with Microsoft Windows, WorkForce
• Able to meet time standards on all areas of training
• Ability to effectively overcome issues (mechanical, electrical, hydraulic, etc.) commonly found within the reconditioning processes
• Ability to train others on known assembly processes
• Understands the function of the product being built and how their work impacts functional and quality results
• Ability to be trained on multiple assembly models
• Ability to follow detailed work instructions
• Ability to use basic hand tools, power tools and simple electrical devices
• Ability to work with limited direct supervision

 

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS: 

• Ability to problem-solve
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline oriented environment
• Willingness to be flexible with time and adjust to a changing work environment
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation
• Ability to use sound judgment and discretion in dealing with highly confidential information
• Consistent attendance either onsite or remotely as needed by the business
• Ability to take direction and accept supervision
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations

 

REQUIRED PHYSICAL DEMANDS:

• Must be able to lift